What is the role of the Fitstop franchisor in determining the content of the initial training program?
Fitstop Franchise · 2024 FDDAnswer from 2024 FDD Document
he week preceding the same.
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- Instructional materials, including components of the Manuals, remote training modules/content (online), job aids and checklists will be provided to you and used as necessary as you proceed through the Initial Training Program. The initial training program is subject to change without notice to reflect updates in the materials, methods and Manuals, as well as changes in personnel. The subjects taught and the time periods allocated for each subject may vary based on the experience of the people being trained.
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- We will not typically provide any Initial On-Site Training until you demonstrate to us that you have secured a Certificate of Occupancy with respect to your Premises and have otherwise undertaken all steps and actions necessary to otherwise open your Franchised Business to the public. We typically require that you and your management and initial staff of Authorized Instructors (the "Initial Training Team") complete Initial On-Site Training when it is being provided around the opening of your Franchised Business. Failure to complete all required initial training to our satisfaction may result in default and, if not cured, termination of the Franchise Agreement.
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- As of the Issue Date, our Initial Training Program in the United States will typically be supervised by Peter Pisani, our athletic director for North America, who has (a) been with our brand and System since August 2022, and (b) over 12 years of experience in the Franchised Business industry generally and the topics of instruction detailed in the Chart below.
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- We reserve the right to appoint and substitute for other individuals to assist in providing training, but all of our training personnel will typically have at least one (1) year in the subject matters that they teach. We will provide you with access with one (1) copy of our proprietary instructional materials prior to or upon your attendance at our Initial Training Program, which may include our Manuals and certain other instructional materials that we develop.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 24–35)
What This Means (2024 FDD)
According to Fitstop's 2024 Franchise Disclosure Document, the franchisor plays a significant role in determining the content of the initial training program. Fitstop provides instructional materials, including manuals, remote training modules, job aids, and checklists, which are used throughout the Initial Training Program. The franchisor can change the initial training program without notice to reflect updates in materials, methods, and manuals, as well as changes in personnel. The subjects taught and the time periods allocated for each subject may vary based on the experience of the people being trained.
The initial training program consists of Remote Training, Corporate Training at the corporate training location, and Initial On-Site Training. The Remote Training includes video instruction or other learning management systems to monitor participation, track progress, and test competency levels. The franchisor may condition attendance at Corporate Training and the provision of Initial On-Site Training on factors such as marketing expenditures, access to the franchisee's EFT account, obtaining required insurance coverages, and providing signed copies of agreements.
The initial training program in the United States will typically be supervised by the athletic director for North America, who has been with the brand since August 2022 and has over 12 years of experience in the franchise business industry. However, Fitstop reserves the right to appoint and substitute other individuals to assist in providing training, with all training personnel typically having at least one year of experience in the subject matters they teach.
Fitstop also provides a chart providing a high-level overview of the Remote Training content and curriculum they expect and intend to use with new System franchisees as part of their Corporate Training. This includes topics such as Welcome to Fitstop, which covers the academy, stages to open Fitstop, the Fitstop story, the "why", and the product and training methodology. It also includes Development, which covers leasing, understanding site specifications, build, understanding Fitstop requirements, compliance, site obligations, and project management, understanding timelines.