Does Fitstop have independent access to the data collected by the Required Software?
Fitstop Franchise · 2024 FDDAnswer from 2024 FDD Document
iled more fully in Item 6).
We will have independent and electronic access to the information and data collected or generated by the Required Software and other Computer System components. There are no contractual limits on our rights to do so. We may require updates and upgrades to the Computer System and/or Required Software from time to time during the term of the franchise agreement. We require updates and upgrades to your hardware, software and other Computer System components as such become available, at your expense, upon providing you with reasonable advance notice via the Manuals or otherwise in writing (i.e., typically 60 or more days). There are no contractual limitations to the frequency and cost of the obligation to upgrade and maintain these items. With that said, we do not currently have any specific ongoing maintenance and/or support contract requirements other than working with our third-party Approved Supplier for billing/collection and related services. We estimate that you may spend an average of between $500 and $1,500 (per year from the date you acquire the same) on annual updates and maintenance to the Computer System hardware, includin
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 24–35)
What This Means (2024 FDD)
According to Fitstop's 2024 Franchise Disclosure Document, Fitstop will have independent and electronic access to the information and data collected or generated by the Required Software and other Computer System components. There are no contractual limits on Fitstop's rights to do so.
Fitstop may require updates and upgrades to the Computer System and/or Required Software from time to time during the term of the franchise agreement. Franchisees are required to implement hardware, software and other Computer System component updates as they become available, at their own expense, upon receiving reasonable advance notice (typically 60 or more days). The FDD states there are no contractual limitations to the frequency and cost of the obligation to upgrade and maintain these items.
Fitstop estimates that franchisees may spend an average of between $500 and $1,500 per year from the date they acquire the same on annual updates and maintenance to the Computer System hardware, including any non-material upgrades. Franchisees should factor these ongoing technology costs into their financial projections. The Technology Fee, which is currently 2% of Gross Revenue, covers access to all current Required Software for Fitstop franchisees.