What happens if a Fitstop franchisee uses the dedicated phone line for other businesses?
Fitstop Franchise · 2024 FDDAnswer from 2024 FDD Document
You must, if requested in writing by us at any time during the Term, at your cost: (1) install and use in the Franchise telephone and other communications systems (including point of sale hardware and software) specified by us for the operation of the Franchise; (2) change or upgrade any telephone and communications systems used in the Franchise which we consider obsolete or superseded, including installation of new telephone and communication systems specified by us; and (3) ensure that all telephone and communications systems are secure from unauthorized access or use.
You: must (1) pay on time all charges payable to any telecommunications service provider or to any other person in connection with the use of these systems; and (2) change, substitute, or discontinue the use of any communications number when requested by us.
We can require you, at any time and for any reason, to execute a transfer of any communications number to be held by us.
Source: Item 23 — RECEIPTS (FDD pages 50–135)
What This Means (2024 FDD)
Based on the 2024 Fitstop Franchise Disclosure Document, franchisees must install and use telephone and communication systems specified by Fitstop for the operation of the franchise if requested in writing. Franchisees must also change or upgrade these systems if Fitstop considers them obsolete. All systems must be secure from unauthorized access or use.
Fitstop franchisees are responsible for paying all charges related to the use of these communication systems to the telecommunications service provider. Additionally, Fitstop can request franchisees to change, substitute, or discontinue the use of any communications number at any time and for any reason. Fitstop can also require franchisees to transfer any communications number to be held by them.
The FDD does not explicitly state the consequences if a Fitstop franchisee uses the dedicated phone line for other businesses. A prospective franchisee should seek clarification from Fitstop regarding the specific repercussions of such actions, as it may constitute a breach of the franchise agreement and could lead to penalties or termination.