What is the Fitstop franchisee's obligation regarding cooperation with Fitstop personnel during visits?
Fitstop Franchise · 2024 FDDAnswer from 2024 FDD Document
- 11.3.4 We may send a representative or representatives to visit the Premises at such times as we may determine in our sole and absolute discretion.
You shall be present during such visits if we request upon prior notice of such visits and shall cooperate fully with our personnel during such visits.
You shall make available to our representatives any information, reports, accounts, books, records, orders, receipts, statements, and such other information we request and shall allow us to access the Franchise's computers and computer records.
Such visits shall be during your normal business hours and will take place at the Franchise unless the Parties agree otherwise.
- 11.3.5 We have the right to visit, inspect, observe, and report on the operation of the Franchised Business, with or without notice to you, at such times, with such frequency, and for such durations as we may determine in our sole discretion.
You shall ensure that your employees cooperate fully with our representatives visiting the Franchised Business operations .
You agree to furnish us with such evidence as we may request, from time to time, for the purpose of assuring that you are conforming with the Franchise System.
You shall cooperate with any and all other evaluation programs that we may implement.
Source: Item 23 — RECEIPTS (FDD pages 50–135)
What This Means (2024 FDD)
According to Fitstop's 2024 Franchise Disclosure Document, franchisees have specific obligations regarding cooperation with Fitstop personnel during visits to the premises. The franchisee must be present during these visits if Fitstop requests their presence with prior notice. Furthermore, the franchisee is required to fully cooperate with Fitstop personnel during these visits.
This cooperation extends to providing Fitstop representatives with any requested information, including reports, accounts, books, records, orders, receipts, statements, and access to the franchise's computers and computer records. These visits will typically occur during the franchisee's normal business hours at the franchise location, unless both parties agree otherwise.
Additionally, Fitstop has the right to visit, inspect, observe, and report on the operation of the franchised business, with or without notice to the franchisee, at their discretion. The franchisee must ensure that their employees also fully cooperate with Fitstop representatives during these visits. The franchisee is also obligated to furnish any evidence requested by Fitstop to ensure compliance with the franchise system and cooperate with any evaluation programs implemented by Fitstop.