Is a Fitstop franchisee required to be present during visits from the franchisor's representatives?
Fitstop Franchise · 2024 FDDAnswer from 2024 FDD Document
- 11.3.4 We may send a representative or representatives to visit the Premises at such times as we may determine in our sole and absolute discretion.
You shall be present during such visits if we request upon prior notice of such visits and shall cooperate fully with our personnel during such visits.
You shall make available to our representatives any information, reports, accounts, books, records, orders, receipts, statements, and such other information we request and shall allow us to access the Franchise's computers and computer records.
Such visits shall be during your normal business hours and will take place at the Franchise unless the Parties agree otherwise.
- 11.3.5 We have the right to visit, inspect, observe, and report on the operation of the Franchised Business, with or without notice to you, at such times, with such frequency, and for such durations as we may determine in our sole discretion.
You shall ensure that your employees cooperate fully with our representatives visiting the Franchised Business operations .
You agree to furnish us with such evidence as we may request, from time to time, for the purpose of assuring that you are conforming with the Franchise System.
You shall cooperate with any and all other evaluation programs that we may implement.
Source: Item 23 — RECEIPTS (FDD pages 50–135)
What This Means (2024 FDD)
According to Fitstop's 2024 Franchise Disclosure Document, a franchisee's presence is required during visits from Fitstop representatives if the franchisor requests it with prior notice. The franchisee must also fully cooperate with Fitstop personnel during these visits. This requirement ensures that Fitstop can effectively monitor and support the franchise operations.
During these visits, the franchisee is obligated to provide Fitstop representatives with any requested information, including reports, accounts, books, records, orders, receipts, and statements. Fitstop is also granted access to the franchise's computers and computer records. These visits will occur during the franchise's normal business hours, unless both parties agree otherwise, allowing Fitstop to assess the operational aspects of the business.
Fitstop also retains the right to visit, inspect, observe, and report on the operation of the franchised business, with or without notice to the franchisee, at times and frequencies determined at Fitstop's discretion. The franchisee must ensure that their employees fully cooperate with Fitstop representatives during these visits. Furthermore, the franchisee agrees to provide any evidence requested by Fitstop to ensure compliance with the Fitstop Franchise System and to cooperate with any evaluation programs implemented by Fitstop. These comprehensive access and cooperation requirements enable Fitstop to maintain quality control and consistency across all franchise locations.