Is a Fitstop franchisee prohibited from using unapproved software?
Fitstop Franchise · 2024 FDDAnswer from 2024 FDD Document
- ©2024 Fitstop USA, Inc. 6.9 Computer System; Required Software. You must at your cost: (1) install and use in the Franchise computer hardware and software which satisfies the functionality and specification requirements specified by us; (2) acquire and maintain software licenses in respect to all Required Software, whether covered by the Technology Fee or otherwise; and (3) change or upgrade any computer hardware or software used in the Franchise which we reasonably consider is obsolete or superseded, including installation of new computer hardware or software which satisfies the then current functionality and specification requirements specified by us.
For the purposes of this Section, we may, at any time during the Term, require you to purchase computer hardware or license software specified by us directly from us or, subject to law, certain
Source: Item 23 — RECEIPTS (FDD pages 50–135)
What This Means (2024 FDD)
According to Fitstop's 2024 Franchise Disclosure Document, franchisees must use the software specified by Fitstop. Fitstop franchisees must install and use computer hardware and software that meets the functionality and specification requirements outlined by Fitstop. They must also acquire and maintain software licenses for all required software, whether or not it's covered by the Technology Fee.
Fitstop franchisees are obligated to upgrade any computer hardware or software that Fitstop reasonably considers obsolete or superseded. This includes installing new computer hardware or software that meets Fitstop's current functionality and specification requirements. Fitstop may require franchisees to purchase computer hardware or license software directly from them or from certain designated suppliers.
These stipulations ensure that all Fitstop franchises operate with standardized and approved systems, maintaining brand consistency and data security across the network. For a prospective franchisee, this means they will have limited flexibility in choosing their own software and hardware, and must adhere to Fitstop's mandated technology solutions.