What is the Current Billing/POS Provider that Fitstop franchisees must use?
Fitstop Franchise · 2024 FDDAnswer from 2024 FDD Document
We require that all System franchisees acquire and only use the Required Software, including the POS cloud-based software associated with our Current Billing/POS Provider, in connection with all sales, client record management and/or other business records in connection with the Franchised Business operations.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 24–35)
What This Means (2024 FDD)
According to Fitstop's 2024 Franchise Disclosure Document, franchisees are required to use the POS cloud-based software associated with Fitstop's Current Billing/POS Provider. While the FDD mentions the requirement to use the Current Billing/POS Provider, it does not specify the name of this provider.
Fitstop franchisees must use the Required Software for all sales, client record management, and other business records. The cost for the computer hardware components of the system is estimated to be between $3,000 and $7,000. Access to the Required Software is included in the Technology Fee, which is 2% of Gross Revenue.
Fitstop franchisees are also responsible for complying with all payment card industry (PCI) and data security standard (DSS) requirements, and for all costs relating to PCI compliance and data security issues. Franchisees must alert Fitstop no later than 24 hours following a suspected or confirmed data security breach.
Prospective Fitstop franchisees should inquire with the franchisor about the specific name of the Current Billing/POS Provider, the terms of service, and any associated costs not explicitly covered by the Technology Fee. Understanding these details is crucial for budgeting and ensuring compliance with Fitstop's operational standards.