How quickly must a Fat Shack franchisee respond to email messages?

According to Fat Shack's 2025 Franchise Disclosure Document, franchisees must check their designated email address at least once per business day. Furthermore, they are required to respond to all email messages appropriately within one business day.

This requirement ensures that Fat Shack franchisees stay informed about important updates, announcements, and other communications from the franchisor. By mandating daily email checks and prompt responses, Fat Shack aims to maintain efficient communication within its franchise network.

For a prospective franchisee, this means allocating time each day to manage email correspondence related to the Fat Shack business. Failure to comply with this requirement could potentially lead to missed opportunities or non-compliance with franchise standards. This is a fairly standard practice in franchising, as franchisors need to communicate regularly with franchisees on operational matters.