Does Fat Shack provide any assistance before a franchisee opens their Fat Shack Restaurant?

Pre-Opening Assistance

Before you open your FAT SHACK Restaurant, we will:

• 1. Give you specifications for the FAT SHACK Restaurant's site if you do not have an approved location when you sign the Franchise Agreement. We base our approval of any proposed site on information you submit in a form sufficient to assess the location (Section 9.1.a, Franchise Agreement). We also might provide certain lease review and lease negotiation services, the terms of which are fully disclosed in Items 5, 8, and 9 and are referenced again later in this Item 11 (Sections 6.2 and 6.3, Franchise Agreement).
• 1. Give you advice regarding our standards and specifications for the required build out, interior design, layout, floor plan, signs, design, color, and decoration of the FAT SHACK Restaurant's premises (Section 9.1.b, Franchise Agreement).
• 1. Give you advice regarding our standards and specifications for the equipment, supplies, and materials used in, and the selection of suppliers and menu items offered for sale by, your FAT SHACK Restaurant, which assistance consists of providing you with a list of approved and designated suppliers of equipment, supplies, and materials and, if available, a description of any national or central purchase and supply agreements that approved suppliers offer for the benefit of our franchisees (Section 9.1.c, Franchise Agreement).
• 1. Train you, or if you are an entity, the person designated to oversee the operations of your FAT SHACK Restaurant (the "General Manager") plus up to two other persons designated by you in Fort Collins, Colorado, Boulder, Colorado, or at another location we designate (Sections 7.1 and 9.1.e, Franchise Agreement).
• 1. We will advise you about approved suppliers of fixtures, supplies, equipment, menu boards, posters, interior signs and graphics, and materials used in and products sold through your FAT SHACK Restaurant. We do not install any of these items for you. (Sections 6.5, 6.6, 6.7 and 11.1, Franchise Agreement).
• 1. Loan you one copy of our Operations Manual covering the operating and marketing techniques of the FAT SHACK Restaurant and all updates and revisions (Article 8 and Section 9.1.g, Franchise Agreement).
• 1. If this is your first Restaurant, provide on-site opening assistance, from one or more of our representatives, to assist you for not less than 30 days in opening your FAT SHACK Restaurant. If

our representatives must travel more than 100 miles and incur room and board expenses, we may charge you a fee of $195 per day to offset our food and board costs to provide this service. (Section 9.1.f, Franchise Agreement).

• 1. Provide you, directly or through our approved supplier, with an initial starting package of materials upon your payment for the package (Sections 9.1.h and 11.1, Franchise Agreement).
• 1. Guide you in implementing grand opening advertising and marketing programs, operating and sales procedures (Section 9.1.d, Franchise Agreement).

The foregoing assistance will not be provided by us if you are exercising your successor franchise rights for a FAT SHACK Restaurant that is already operating.

Continuing Assistance

During the operation of your FAT SHACK Restaurant, we will:

Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 28–36)