Who must manage the Fat Shack Restaurant to ensure proper management?

According to Fat Shack's 2025 Franchise Disclosure Document, proper management of the Fat Shack restaurant is important, and the franchisee must ensure that either the franchisee (or its Managing Owner) or a General Manager is responsible for the restaurant's management. This individual must also complete the initial training program.

For a franchisee, this means they have the option to manage the restaurant themselves, have their Managing Owner do so (if the franchisee is a corporation, partnership, or limited liability company), or hire a General Manager. However, regardless of who is chosen, that person must complete Fat Shack's initial training program. This ensures that whoever is in charge of day-to-day operations is properly trained in the Fat Shack system.

This requirement highlights the importance Fat Shack places on having knowledgeable management in place. By mandating training for the manager, Fat Shack aims to maintain consistent standards and protect its brand reputation. The franchisee bears the responsibility of ensuring the chosen manager fulfills this training requirement.