What is the currently approved POS system hardware for Fat Shack Restaurants?
Fat_Shack Franchise · 2025 FDDAnswer from 2025 FDD Document
As described in Item 8 above, you must purchase computer equipment and software for your back office and an electronic POS System meeting our specifications. You will need at least two cash register terminals in your POS System, but may need more terminals depending on the size of your space, counter space and design of your Restaurant Location. The POS System hardware currently approved for use in FAT SHACK Restaurants is the Toast point of sale system, customized for FAT SHACK Restaurants and include credit card processing capabilities. The Toast POS System will provide a cloud-based administration login to permit you to access it from any device with Internet access. We estimate the cost of purchasing the computer system and software will range from $7,000 for a two terminal system to $12,000 for a four terminal system. Support and maintenance costs are estimated to be approximately $350 to $500 monthly. We reserve the right to require you to pay us or our approved vendor for support and maintenance.
We require that you purchase from the supplier of the POS System or another designated supplier all modifications and upgrades to the POS System software. Except for the support, maintenance, repairs, upgrades, and updates provided in exchange for these payments to us or the approved supplier, neither we nor any approved supplier is obligated to provide ongoing support, maintenance, repairs, upgrades, or updates for your POS System. You may not install software on the POS System that has not been approved in advanced by us and our designated POS System supplier. The POS System installation, configuration, integration and operation must be performed in accordance with our standards and specifications, which are subject to change at our discretion without any contractual limitation.
We have the right to independently access all POS System information. We have no contractual limitation on our right to receive information through the POS System.
In addition to your POS System, you will need to obtain a computer system for your administrative office.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 28–36)
What This Means (2025 FDD)
According to Fat Shack's 2025 Franchise Disclosure Document, the currently approved POS system hardware is the Toast point of sale system, customized for Fat Shack restaurants. This system includes credit card processing capabilities and provides a cloud-based administration login, allowing access from any device with internet.
The cost of purchasing the computer system and software is estimated to range from $7,000 for a two-terminal system to $12,000 for a four-terminal system. Additionally, franchisees can expect ongoing support and maintenance costs of approximately $350 to $500 monthly. Fat Shack reserves the right to require franchisees to pay them or their approved vendor for this support and maintenance.
Fat Shack requires franchisees to purchase all modifications and upgrades to the POS system software from the designated supplier. Franchisees are prohibited from installing any unapproved software on the POS system. The installation, configuration, integration, and operation of the POS system must adhere to Fat Shack's standards and specifications, which are subject to change. Fat Shack also retains the right to independently access all POS system information, without any contractual limitations.