Under what circumstances can Face Foundrie revoke approval of a supplier or product?

According to Face Foundrie's 2025 Franchise Disclosure Document, Face Foundrie has the authority to revoke approval of specific goods, services, or suppliers if they determine, in their sole discretion, that these items or suppliers no longer meet the company's standards or specifications. If a franchisee receives a written notice of revocation from Face Foundrie, they must immediately cease selling the disapproved products and/or stop purchasing from the disapproved supplier. This clause underscores Face Foundrie's control over brand standards and quality within its franchise system.

For a prospective Face Foundrie franchisee, this means that even after a supplier or product is initially approved, that approval can be withdrawn. This could disrupt supply chains and require the franchisee to find alternative sources, potentially impacting costs and operations. It is important to maintain open communication with Face Foundrie regarding supplier and product performance to anticipate and mitigate any potential issues that could lead to a revocation of approval.

This level of control is relatively common in franchising, as franchisors seek to maintain consistency and quality across all locations. However, the "sole discretion" clause gives Face Foundrie significant power, so franchisees should ensure they understand the standards and specifications thoroughly and maintain compliance to avoid disruptions. Franchisees should also inquire about the typical reasons for supplier or product disapproval and any appeal processes that may be available.

Face Foundrie also has the right to modify any of their methods, standards, specifications and requirements at their discretion. These modifications will be communicated to franchisees via their Operations Manual or otherwise in writing. These changes, deletions, additions or modifications, which will be uniform for all franchisees, may require additional expenditures by the franchisee.