What are the training program requirements for Face Foundrie personnel at the Facial Bar?
Face_Foundrie Franchise · 2025 FDDAnswer from 2025 FDD Document
and living expenses and wages incurred in connection with any replacement Operating Partner or Salon Manager attending these training sessions, as well as Franchisor's training fee. No such person may offer services to your Facial Bar or supervise your Facial Bar until they have completed the initial training program.
- 4.02 Franchisee Training Programs. Franchisee shall implement a training program approved by Franchisor for Personnel of the Facial Bar and shall be responsible for the proper training of its employees. Franchisee agrees not to employ any person who fails or refuses to complete Franchisee's training program or is unqualified to perform his or her duties at the Facial Bar in accordance with the requirements established for the operation of a Face Foundrié Facial Bar. We may require your Operating Partner and Personnel to attend various training courses, trade shows, ongoing education or certification programs, and/or webinars at the times and locations designated by us, including courses and programs provided by third-parties we designate and/or provided by us and our Affiliates. You will be responsible for the costs of all such ongoing education.
- 4.03 Additional Training. Franchisee and its employees shall attend and conduct such additional training programs as Franchisor may from time to time reasonably require relating to the operation of the Facial Bar and the System. Franchisee also may be required to purchase training or other instructional materials as specified by Franchisor from time to time in the Operations Manual or otherwise. Franchisee is responsible for reimbursement of Franchisor's trainers' travel and living expenses and other related expenses for any such additional training. Franchisee is responsible for all travel and living expenses and wages incurred in connection with its Personnel attending any training sessions. Franchisor reserves the right to charge for training program fees beyond the initial training program for Franchisee and its original Operating Partner, including without limitation additional pre-opening training if we determine in our sole discretion that your staff is not properly trained before the Facial Bar opens.
- 4.04 Conferences. Franchisor may require Franchisee, the Operating Partner, and/or one or more of the managers of the Facial Bar to attend conferences which may be offered by Franchisor from time to time. Franchisee will be responsible for the travel and living expenses of such persons, and Franchisee must pay Franchisor's then-current registration fee per person that attends such conference.
- 4.05 Advisory Services. During the Term, Franchisor may, in its sole discretion, upon the request of Franchisee or if determined necessary by Franchisor, furnish counseling and advisory services to Franchisee with respect to the development, opening and/or operation of the Facial Bar. These counseling and advisory services shall occur at Franchisor's offices or via telephone or e-mail.
Source: Item 22 — CONTRACTS (FDD pages 73–74)
What This Means (2025 FDD)
According to Face Foundrie's 2025 Franchise Disclosure Document, franchisees must implement a training program approved by Face Foundrie for all personnel at the Facial Bar and are responsible for ensuring their employees are properly trained. Franchisees cannot employ individuals who fail to complete the training program or are unqualified to perform their duties according to Face Foundrie's standards. The FDD specifies that the Facial Bar must always operate under the direct, on-site supervision of someone who has successfully completed Face Foundrie's training programs.
Face Foundrie may require the Operating Partner and other personnel to attend various training courses, trade shows, ongoing education, certification programs, or webinars. These can be at locations and times designated by Face Foundrie, including programs provided by third parties or by Face Foundrie and its affiliates. The franchisee is responsible for covering the costs of all ongoing education. Additional training programs may be required by Face Foundrie for both the franchisee and their employees, and the franchisee might need to purchase specified training materials. Franchisees are also responsible for reimbursing Face Foundrie's trainers' travel, living, and related expenses for any additional training.
Franchisees are responsible for all travel, living expenses, and wages for their personnel attending any training sessions. Face Foundrie reserves the right to charge training program fees beyond the initial training program for the franchisee and their original Operating Partner, especially if additional pre-opening training is needed because staff isn't adequately trained before the Facial Bar opens. Face Foundrie may also require the franchisee, Operating Partner, or managers to attend conferences, with the franchisee covering travel, living expenses, and registration fees. Furthermore, Face Foundrie can provide counseling and advisory services, either at their offices or via telephone or email, to assist with the development, opening, or operation of the Facial Bar.
Prospective Face Foundrie franchisees should note that the training requirements are extensive and ongoing, encompassing initial training, additional programs, and potential conference attendance. The franchisee bears the financial responsibility for these training activities, including travel, lodging, wages, and fees. This represents a significant investment in employee development and adherence to Face Foundrie's operational standards. The detailed nature of these requirements underscores the importance Face Foundrie places on maintaining consistent service quality and brand standards across all franchised locations.