Is there ongoing training provided by Face Foundrie for franchisees and their personnel?
Face_Foundrie Franchise · 2025 FDDAnswer from 2025 FDD Document
you with site approval criteria. (Area Development Agreement, Section 3.2)
Post-Opening Services
Following the opening of your Facial Bar and during its operation, we will:
- (a) Provide periodic guidance to you with regard to the operation of your Facial Bar, including improvements and changes to the System, and periodically modify the Operations Manual to reflect changes in standards, specifications, requirements and operating procedures. (Sections 4.05 and 4.06 of the Franchise Agreement)
- (b) Notify you of changes to our list of approved or designated suppliers, or the termination of existing approved or designated suppliers. (Section 9 of the Franchise Agreement)
- (c) We or our designee will administer the System Marketing Fund for the development of advertising and related programs and materials, as stated in the Franchise Agreement and as described below in this Item 11. (Section 10 of the Franchise Agreement)
- (d) Provide periodic and ongoing training programs for you and/or your Operating Partner and your other personnel, as we deem appropriate. This training is described in detail later in this Item 11. (Section 4.03 of the Franchise Agreement)
- (e) Periodically inspect, as we deem necessary, your Facial Bar and operations to assist you in complying with your Franchise Agreement and all System standards and provide advice based on such inspections. (Section 4.08 of the Franchise Agreement)
- (f) Provide such additional advice, assistance and guidance as we may agree to, at your sole cost and expense. (Section 4.05 of the Franchise Agreement)
As the Area Development Agreement relates to the development of facial bars, the Area Development Agreement does not require us to provide any other assistance or services during the operation of the Facial Bar.
Site Selection
Under the Franchise Agreement
Before you sign your Franchise Agreement, we will work with you to determine a Territory (described in Item 12) for your Facial Bar that is mutually acceptable. You select the site for your Facial Bar, subject to our acceptance.
The site for your Facial Bar may be leased or owned by you, and we generally do not own the premises and lease them to you. The proposed site for your Facial Bar must be accepted by us along with any applicable lease, sublease or purchase agreement. Our approval of a site will be based on the information you give us to review, including a site plan.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 33–43)
What This Means (2025 FDD)
According to Face Foundrie's 2025 Franchise Disclosure Document, Face Foundrie does provide periodic and ongoing training programs for franchisees, their operating partners, and other personnel as deemed appropriate by Face Foundrie. This ongoing training is mentioned within Item 11 of the FDD.
Face Foundrie may also require manager-level employees to become certified by them before they can train new employees. Face Foundrie may test employees trained by the certified trainer and require them to complete additional training programs periodically. The franchisee would be responsible for Face Foundrie's then-current training fee, which is currently $400 per trainer per day, plus out-of-pocket expenses.
In addition to ongoing training, Face Foundrie will provide periodic guidance regarding the Facial Bar's operation, including improvements and changes to the system. They will also periodically modify the Operations Manual to reflect changes in standards, specifications, requirements, and operating procedures. Face Foundrie will also notify franchisees of changes to their list of approved or designated suppliers or the termination of existing suppliers.