factual

What steps must a Face Foundrie franchisee take to protect Confidential Information?

Face_Foundrie Franchise · 2025 FDD

Answer from 2025 FDD Document

ntences in this Section 7.02(b) will remain in effect with respect to Confidential Information for five (5) years following termination or expiration of this Agreement for any reason; provided, however, if the Confidential Information rises to the level of a trade secret under applicable law, then such restriction shall remain in effect until such time as the information does not constitute a trade secret. Franchisee also agrees that it and all of its Personnel will take appropriate steps to protect Confidential Information from any unauthorized disclosure, copying or use. At any time upon Franchisor's request, and in any event upon expiration or termination of this Agreement, Franchisee will immediately return any copies of documents where there are materials containing Confidential Information and will take appropriate steps to permanently delete and render unusable any Confidential Information stored electronically.

  • 7.03 Data and Customers. In addition to the obligations set forth in Sections 7.01 and 7.02 above, Franchisee: (a) shall not reproduce, release or in any way make available or furnish, either directly or indirectly, to any person or Entity at any time, any information concerning the customers of Franchisee under this Agreement, which may be used to solicit sales from such customers including, but not limited to, the type of sales covered by this Agreement; (b) shall protect all said customer information from disclosure, destruction, loss or theft during the Term of this Agreement and until all copies of customer lists and copies of all other information concerning customers are turned over to Franchisor; (c) agrees not to use or permit to be used said information concerning Franchisee's customers in any manner except in the performance of this Agreement; and (d) shall at all times maintain any information, including lists, relating to the customers of Franchisee separate and distinct from any customer information Franchisee may maintain that is unrelated to this Agreement. In addition to the obligations set forth above, upon termination of this Agreement for any reason, Franchisee shall immediately deliver to Franchisor all copies of lists of customers and copies of all other information concerning customers, including, but not limited to, all computer generated data regarding such customers, and neither Franchisee nor its directors, officers, Owners, managers, employees, successors and assigns shall use any said information concerning such customers to solicit any of such customers. All of the

information Franchisor or its Affiliates obtain from Franchisee or the Facial Bar, and all information in Franchisee's or Franchisor's records about the customers of the Facial Bar (the "Information") and all revenues Franchisor derives from the Information will be Franchisor's property. However, Franchisee may at any time during the term of this Agreement use it in the operation of the Facial Bar (but for no other purpose), to the extent lawful and at Franchisee's sole risk and responsibility, any information that Franchisee acquires from third parties in operating the Facial Bar, including customer data. The Information (except for information Franchisee provides to Franchisors or its affiliates about Franchisee and its Affiliates, including Franchisee's respective officers, directors, shareholders, partners, or Owners) will become Franchisor's property, which Franchisor may use for any reason Franchisor deems necessary or appropriate in its discretion. Franchisee hereby authorizes any software providers or other vendors to release this information to Franchisor at any time. After termination or expiration of this Agreement, Franchisee will no longer use any of the Information, except to comply with Franchisee's post-term obligations under this Agreement.

Source: Item 22 — CONTRACTS (FDD pages 73–74)

What This Means (2025 FDD)

According to Face Foundrie's 2025 Franchise Disclosure Document, franchisees must take several steps to protect confidential information. Franchisees must ensure that they and all personnel take appropriate steps to protect Confidential Information from any unauthorized disclosure, copying, or use. This includes safeguarding customer information from disclosure, destruction, loss, or theft during the term of the agreement and until all copies of customer lists and other customer information are turned over to Face Foundrie. Franchisees must also maintain customer information separately from any unrelated customer information they may possess.

Furthermore, franchisees must keep any printed Operations Manual in a secure location at the Facial Bar and restrict employee access to it on a need-to-know basis. They must take reasonable steps to prevent unauthorized disclosure or copying of any information in any printed or computerized Operations Manual. Upon termination or expiration of the Franchise Agreement, franchisees must immediately return any copies of documents containing Confidential Information and permanently delete and render unusable any Confidential Information stored electronically.

In addition, Face Foundrie requires that certain related parties also agree to protect confidential information. As a condition of the franchise agreement, each Restricted Party must sign and deliver to Face Foundrie the Personal Covenants, agreeing to be personally bound by the provisions related to Confidential Information. If requested by Face Foundrie, franchisees must also ensure that their Operating Partner, owners, officers, and directors execute confidentiality, noncompetition, and/or nonsolicitation agreements. Franchisees must also require their Salon Manager(s), managers, assistant managers, and any other personnel with access to confidential information to sign confidentiality agreements in a form approved by Face Foundrie.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.