Who is responsible for installing updates, supplements, modifications, or enhancements to the Required Software for a Face Foundrie franchise?
Face_Foundrie Franchise · 2025 FDDAnswer from 2025 FDD Document
(b) Franchisor shall have the right, but not the obligation, to develop or have developed for it, or to designate: (i) computer software programs and accounting system software that Franchisee must use in connection with the Computer System, and established digital applications, and any successor technology or replacement thereto ("Required Software"), which Franchisee shall install; (ii) updates, supplements, modifications, or enhancements to the Required Software, which Franchisee shall install; (iii) the tangible media upon which such Franchisee shall record data; and (iv) the database file structure of Franchisee's Computer System.
(c) Franchisee shall make, from time to time, such upgrades and other changes to the Computer System and Required Software as Franchisor may request in writing, and Franchisor may periodically require Franchisee, at its expense, to upgrade or update the Computer System and Required Software to remain in compliance with the standards, specifications and requirements required by Franchisor (collectively, "Computer Upgrades").
Source: Item 22 — CONTRACTS (FDD pages 73–74)
What This Means (2025 FDD)
According to Face Foundrie's 2025 Franchise Disclosure Document, the franchisee is responsible for installing updates, supplements, modifications, or enhancements to the Required Software. The franchisor has the right to develop or designate computer software programs and accounting system software that the franchisee must use, including any updates, supplements, modifications, or enhancements.
This means that as a Face Foundrie franchisee, you will be required to keep your software up-to-date with the latest versions as directed by the franchisor. This ensures that all franchise locations are operating on the same system, maintaining uniformity and consistency across the brand.
Furthermore, the franchisee is responsible for making upgrades and changes to the computer system and required software as requested by Face Foundrie in writing. The franchisor may also periodically require the franchisee, at their own expense, to upgrade or update the computer system and required software to remain compliant with the standards and specifications set by Face Foundrie. This is referred to as "Computer Upgrades."