What is the required experience level for the mediator in a Face Foundrie dispute?
Face_Foundrie Franchise · 2025 FDDAnswer from 2025 FDD Document
The person actually mediating the dispute will be required to have at least ten (10) years of experience as either a franchisee or franchisor (or as an officer of such an entity) or in franchise law. Franchisor and Franchisee will equally share the cost of the mediator. The mediator will select the location for the mediation, but unless Franchisor and Franchisee agree otherwise, the mediation will be held in a metropolitan area within twenty (20) miles of Franchisor's principal office.
Source: Item 22 — CONTRACTS (FDD pages 73–74)
What This Means (2025 FDD)
According to Face Foundrie's 2025 Franchise Disclosure Document, any person mediating a dispute between the franchisor and franchisee must have significant experience in the franchise industry. Specifically, the mediator must have at least ten years of experience as either a franchisee, a franchisor, an officer of such an entity, or in franchise law.
This requirement ensures that the mediator possesses a deep understanding of the complexities and nuances of the franchise business model. Their experience should allow them to fairly assess disputes, taking into account the legal and practical considerations specific to franchising. This can be beneficial for a Face Foundrie franchisee, as it increases the likelihood of a resolution that is informed and equitable.
Face Foundrie and the franchisee will equally share the cost of the mediator. The mediator will choose the location for the mediation, but it will be within 20 miles of Face Foundrie's principal office unless both parties agree otherwise. This clause aims to balance convenience and cost-effectiveness for both parties involved in the mediation process.