What is the required action regarding a training program for personnel of the Face Foundrie Facial Bar?
Face_Foundrie Franchise · 2025 FDDAnswer from 2025 FDD Document
- 4.02 Franchisee Training Programs. Franchisee shall implement a training program approved by Franchisor for Personnel of the Facial Bar and shall be responsible for the proper training of its employees.
Franchisee agrees not to employ any person who fails or refuses to complete Franchisee's training program or is unqualified to perform his or her duties at the Facial Bar in accordance with the requirements established for the operation of a Face Foundrié Facial Bar.
We may require your Operating Partner and Personnel to attend various training courses, trade shows, ongoing education or certification programs, and/or webinars at the times and locations designated by us, including courses and programs provided by third-parties we designate and/or provided by us and our Affiliates.
You will be responsible for the costs of all such ongoing education.
- 4.03 Additional Training. Franchisee and its employees shall attend and conduct such additional training programs as Franchisor may from time to time reasonably require relating to the operation of the Facial Bar and the System.
Franchisee also may be required to purchase training or other instructional materials as specified by Franchisor from time to time in the Operations Manual or otherwise.
Franchisee is responsible for reimbursement of Franchisor's trainers' travel and living expenses and other related expenses for any such additional training.
Franchisee is responsible for all travel and living expenses and wages incurred in connection with its Personnel attending any training sessions.
Franchisor reserves the right to charge for training program fees beyond the initial training program for Franchisee and its original Operating Partner, including without limitation additional pre-opening training if we determine in our sole discretion that your staff is not properly trained before the Facial Bar opens.
- 4.04 Conferences. Franchisor may require Franchisee, the Operating Partner, and/or one or more of the managers of the Facial Bar to attend conferences which may be offered by Franchisor from time to time.
Franchisee will be responsible for the travel and living expenses of such persons, and Franchisee must pay Franchisor's then-current registration fee per person that attends such conference.
Source: Item 22 — CONTRACTS (FDD pages 73–74)
What This Means (2025 FDD)
According to Face Foundrie's 2025 Franchise Disclosure Document, franchisees must implement a training program approved by Face Foundrie for all personnel at the Facial Bar and are responsible for ensuring their employees are properly trained. Franchisees are prohibited from employing anyone who either fails to complete the training program or is deemed unqualified to perform their duties according to Face Foundrie's standards.
Face Foundrie may also require the franchisee's Operating Partner and personnel to attend additional training courses, trade shows, ongoing education programs, certification programs, or webinars. These can be at locations and times designated by Face Foundrie, potentially including programs run by third parties or by Face Foundrie and its affiliates. The franchisee is responsible for covering the costs of all ongoing education and may also be required to purchase specific training or instructional materials as outlined in the Operations Manual or otherwise specified by Face Foundrie.
Franchisees are also responsible for reimbursing Face Foundrie's trainers for travel, living, and other related expenses for any additional training provided. Furthermore, the franchisee must cover all travel, living expenses, and wages for their personnel attending any training sessions. Face Foundrie retains the right to charge fees for training programs beyond the initial one for the franchisee and their original Operating Partner, especially if Face Foundrie determines that the staff is not adequately trained before the Facial Bar opens. Face Foundrie may also require the franchisee, the Operating Partner, and/or one or more of the Facial Bar's managers to attend conferences, with the franchisee responsible for travel, living expenses, and Face Foundrie's registration fees per attendee.