Can Face Foundrie require manager-level employees to become certified before they can train new employees?
Face_Foundrie Franchise · 2025 FDDAnswer from 2025 FDD Document
more than one Franchise Agreement with us, we may, at our option, provide this training one time for multiple agreements.
You are responsible for hiring and providing a training program for all of your employees other than the attendees of the Initial Training Program, and all employees must pass such training program before providing services at your Facial Bar. We may approve the length and content of all training programs you provide to your employees. Additionally, we may require that your manager-level employees become certified by us before providing training to any new or replacement employees at your Facial Bar. We may test any employees trained by such certified trainer and require them to successfully complete additional training programs periodic
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 33–43)
What This Means (2025 FDD)
According to Face Foundrie's 2025 Franchise Disclosure Document, Face Foundrie has the right to mandate that manager-level employees obtain certification from them before they are allowed to train any new or replacement employees at a franchisee's Facial Bar.
This requirement gives Face Foundrie control over the training process at each franchise location, ensuring that all employees are trained to their standards. This can help maintain consistency in service quality and brand representation across all Face Foundrie locations.
If Face Foundrie requires manager-level employees to become certified, they may also test employees trained by the certified trainer. Face Foundrie can also require these employees to complete additional training programs periodically, with a current training fee of $400 per trainer per day, plus out-of-pocket expenses. This ensures ongoing compliance with Face Foundrie's standards and allows them to introduce new techniques or protocols as needed.