What obligation does a Face Foundrie franchisee assume regarding operating a Facial Bar?
Face_Foundrie Franchise · 2025 FDDAnswer from 2025 FDD Document
2. GRANT OF RIGHTS.
- 2.01 Grant of Franchise. Subject to the terms of this Agreement, Franchisor grants to Franchisee the right, and Franchisee assumes the obligation, to operate a Facial Bar from the location set forth on Exhibit A hereto (the "Premises") and to use the System and the Marks solely in connection therewith, for a term of ten (10) years, commencing on the Effective Date of this Agreement (the "Term").
Franchisee may not conduct the business of the Facial Bar or use the System at any site other than the Premises, or relocate the Facial Bar, without Franchisor's prior written consent.
Any approved relocation of the Facial Bar shall be at Franchisee's sole cost and expense, and Franchisor shall have the right to charge Franchisee a relocation fee equal to One Thousand Dollars ($1,000) plus any expenses Franchisor incurs in facilitating the relocation.
8.03 Management of Facial Bar.
(a) Franchisee must designate on Exhibit B an "Operating Partner", which individual must be approved by Franchisor and: (a) own and control, or have the right to own and control (subject to terms and conditions reasonably acceptable to Franchisor), not less than a twenty percent (20%) interest in Franchisee's equity and voting rights; (b) have the authority to bind Franchisee regarding all operational decisions with respect to the Facial Bar; and (c) have completed Franchisor's training program to its satisfaction.
(b) Salon Manager.
At least ninety (90) days prior to the opening of your Facial Bar, you agree to designate and to retain at all times during the term of this Agreement a Salon Manager who meets our qualifications to supervise the operation of your Facial Bar.
You acknowledge and agree that the appointment of a Salon Manager will not relieve your Operating Partner of his or her supervisory responsibilities for the operation of your Facial Bar.
- (e) Maintain sufficient inventories and employ sufficient employees to operate the Facial Bar at its maximum capacity and efficiency at such hours and days as Franchisor shall designate or approve in the Operations Manual or otherwise, and operate the Facial Bar for such hours or days so designated or approved by Franchisor.
- (f) Require all employees of the Facial Bar to wear uniforms and abide by the System dress code and to conduct themselves at all times in a competent and courteous manner and use best efforts to ensure that its employees maintain a neat and clean appearance and render competent, sober and courteous service to customers of the Facial Bar and at events which the Facial Bar is servicing.
- (g) To pay when due all amounts which it owes to anyone for supplies, equipment and other items used in connection with the Facial Bar and all payments owed hereunder or under any other agreement entered into in connection with the operation of the Facial Bar.
- (h) Use only those products, supplies, furnishings, services, and equipment that (i) conform to the standards and specifications designated by Franchisor in the Operations Manual or otherwise, and (ii) are purchased from suppliers designated or approved in writing by Franchisor.
- (i) Prominently display at the Facial Bar and at all events serviced by the Facial Bar, signs using the name "FACE FOUNDRIÉ," and/or other signs, of such nature, form, color, number, location and size, and containing such material as Franchisor may from time to time reasonably direct or approve in writing; and not display in the Facial Bar or at the Premises or elsewhere any sign or advertising media of any kind to which Franchisor reasonably objects.
- (j) Refrain from deviating from the product and service offerings (and all changes, alterations, additions and subtractions thereof), supplies, standards, procedures, protocols, menus,
specifications, methods of service execution, and sales, marketing and advertising programs and techniques as specified by Franchisor, without the prior written consent of Franchisor.
Source: Item 22 — CONTRACTS (FDD pages 73–74)
What This Means (2025 FDD)
According to Face Foundrie's 2025 Franchise Disclosure Document, a franchisee assumes several obligations regarding the operation of their Facial Bar. Face Foundrie grants the franchisee the right, and the franchisee assumes the obligation, to operate a Facial Bar from the approved location and to use Face Foundrie's system and marks solely in connection with that operation. The term of the franchise agreement is ten years. The franchisee must operate the Facial Bar only from the approved location and cannot relocate without Face Foundrie's prior written consent, and Face Foundrie can charge a $1,000 relocation fee plus expenses.
The franchisee is responsible for designating an Operating Partner who meets specific criteria, including owning at least 20% equity and voting rights, having the authority to make operational decisions, and completing Face Foundrie's training program. This Operating Partner must devote full-time efforts to the Facial Bar and cannot engage in conflicting business activities without approval. Additionally, the franchisee must designate a Salon Manager to supervise the Facial Bar's operations, ensuring they meet Face Foundrie's qualifications and devote full-time efforts to the role. The appointment of a Salon Manager does not relieve the Operating Partner of their supervisory responsibilities.
The franchisee must maintain sufficient inventory and staff to operate the Facial Bar efficiently during approved hours and days. They must also ensure that all employees wear uniforms, adhere to the dress code, and conduct themselves professionally. The franchisee is responsible for paying all amounts owed for supplies, equipment, and other items used in connection with the Facial Bar, and must use only approved products and suppliers. They must also display approved signage prominently and adhere to Face Foundrie's standards for product and service offerings, marketing programs, and operational procedures. These obligations ensure uniformity and maintain Face Foundrie's reputation for excellence.