Where will the mediation be held for a Face Foundrie dispute if the parties do not agree on a location?

According to Face Foundrie's 2025 Franchise Disclosure Document, if a dispute arises and the franchisee and franchisor cannot agree on a location for mediation, the mediator will select the location. However, unless both parties agree otherwise, the mediation must be held in a metropolitan area within 20 miles of Face Foundrie's principal office.

This means that a Face Foundrie franchisee may be required to travel to the Minneapolis/St. Paul metropolitan area in Minnesota for mediation, as Face Foundrie's principal office is located in Eden Prairie, Minnesota, which is a suburb of Minneapolis. This could result in travel expenses and time away from the franchisee's business.

It is typical in franchising for the location of mediation or arbitration to be near the franchisor's headquarters. This clause is important for prospective franchisees to consider, as it could add significant costs if a dispute arises that requires mediation.