For a Face Foundrie franchise, what is the role of the Operating Partner?
Face_Foundrie Franchise · 2025 FDDAnswer from 2025 FDD Document
fidential information and Operations Manuals in your possession.
ITEM 15. OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS
You must designate one of your owners, who must be an individual person and who must be reasonably acceptable to us, to act as the decision-maker and our primary contact for your Facial Bar (the "Operating Partner"). Your Operating Partner must own a minimum of 20% of the equity in your business. Your Operating Partner must maintain direct responsibility over the Facial Bar and must devote full time and best efforts to the operation of the Facial Bar; however, we do not require that you personally supervise the day-today operations of the Facial Bar. You must also designate a separate "Salon Manager" that meets our qualifications and is approved by us to devote full-time and best efforts to the day-to-day supervision of the Facial Bar. You must designate the Salon Manager at least 90 days before the opening of your Facial Bar. Any replacement Salon Manager must be appointed within 60 days after the departure of your previous Salon Manager. Each Facial Bar must have a different Salon Manager. You acknowledge that the appointment of a Salon Manager will not relieve your Operating Partner of his or her supervisory responsibilities for the operation of your Facial Bar. Your Operating Partner will remain fully responsible for your Salon Manager's performance. If your Salon Manager resigns or is terminated, or no longer meets our qualifications, your Operating Partner must immediately assume day-to-day operational management and supervision of your Facial Bar on a full-time basis until the appointment of a new Salon Manager who meets our qualifications, is approved by us, and who
has completed the required training. If you are a business entity, your Salon Manager need not own any equity interest in you.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 49–50)
What This Means (2025 FDD)
According to Face Foundrie's 2025 Franchise Disclosure Document, the Operating Partner is a key figure in the franchise operation. If the franchisee is not an individual, they must designate an Operating Partner, subject to Face Foundrie's approval. This individual must own at least 20% of the franchisee's equity and is responsible for the general oversight and management of the Face Foundrie Facial Bar's development and operations. Face Foundrie emphasizes that it will rely on the Operating Partner to have the necessary responsibility and decision-making authority.
The Operating Partner must devote full-time efforts to the Facial Bar and cannot engage in other conflicting business activities without approval. The Operating Partner's role includes supervising the Facial Bar, even with a Salon Manager in place. The franchisee remains fully responsible for the Salon Manager's performance, but the Operating Partner maintains supervisory responsibilities.
Furthermore, the Franchise Agreement stipulates that the Operating Partner must complete Face Foundrie's training program. The name of the Operating Partner must be provided to Face Foundrie in writing and kept current. If the Operating Partner leaves, becomes disabled, or no longer meets the qualifications, a replacement must be appointed, and the Operating Partner must immediately assume day-to-day management until a new Salon Manager is in place. Face Foundrie also requires that the controlling owner and the Operating Partner attend their Annual Conference each year.