For a Face Foundrie franchise, what qualifications must the Salon Manager meet?
Face_Foundrie Franchise · 2025 FDDAnswer from 2025 FDD Document
and best efforts to the operation of the Facial Bar; however, we do not require that you personally supervise the day-today operations of the Facial Bar. You must also designate a separate "Salon Manager" that meets our qualifications and is approved by us to devote full-time and best efforts to the day-to-day supervision of the Facial Bar. You must designate the Salon Manager at least 90 days before the opening of your Facial Bar. Any replacement Salon Manager must be appointed within 60 days after the departure of your previous Salon Manager. Each Facial Bar must have a different Salon Manager. You acknowledge that the appointment of a Salon Manager will not relieve your Operating Partner of his or her supervisory responsibilities for the operation of your Facial Bar. Your Operating Partner will remain fully responsible for your Salon Manager's performance. If your Salon Manager resigns or is terminated, or no longer meets our qualifications, your Operating Partner must immediately assume day-to-day operational management and supervision of your Facial Bar on a full-time basis until the appointment of a new Salon Manager who meets our qualifications, is approved by us, and who
has completed the required training. If you are a business entity, your Salon Manager need not own any equity interest in you.
We require that your initial Facial Bar be located within a one hour drive of your primary residence, although we reserve the right to waive this requirement in our sole discretion. Your Operating Partner and the Salon Manager must complete our initial training requirements and all other training we reasonably designate. We also require that the controlling owner in your business and the Operating Partner, if different, attend our Annual Conference each year, even if that person is not personally supervising your Facial Bar.
We may require each of your owners and their spouses to personally guarantee, on a joint and several basis, your obligations to us under the Franchise Agreement. The guarantees will be in the form of the Guaranty, Indemnification, and Acknowledgement attached as Exhibit C to the Franchise Agreement. Additionally, you must obtain a Confidentiality Agreement in the form included as Exhibit I to the Franchise Agreement from your Salon Manager and any other managers, assistant managers, and employees to whom you provide our confidential information and you must deliver such agreements to us within three days from the date we require them.
ITEM 16. RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL
You must conduct the business operated at your Facial Bar as required by the Operations Manual and the Franchise Agreement. You must offer and sell only those products and services approved by us. Further, you must offer all goods and services that we designate as required for all franchisees. We have the right to add additional authorized goods and services that you must offer. There are no limits on our right to make modifications to our approved or required products and services, whether by a change in the Operations Manual or through an amendment to the Franchise Agreement or by another form of written directive.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 49–50)
What This Means (2025 FDD)
According to Face Foundrie's 2025 Franchise Disclosure Document, the Salon Manager must meet certain qualifications to supervise the operation of the Facial Bar. The Salon Manager must be approved by Face Foundrie and devote their full time and best efforts to supervising the Facial Bar, and they cannot be involved in any other business, including managing additional Face Foundrie locations. Each Face Foundrie Facial Bar must have a different Salon Manager.
The franchisee must inform Face Foundrie in writing of the identity of the Salon Manager. The Salon Manager must attend and successfully complete Face Foundrie's initial management training program to the franchisor's satisfaction, and this must be done before the Facial Bar opens for business. If a Salon Manager leaves, a replacement must be appointed within 60 days, and the Operating Partner must temporarily assume the Salon Manager's duties. A replacement Salon Manager who already works at the Facial Bar as an esthetician or front bar attendant is not required to attend the full Initial Training Program, but instead will attend "Manager Boot Camp," which is a three day program as of the date of the 2025 Disclosure Document.
If the Salon Manager fails to meet Face Foundrie's requirements, the franchisee must designate a new Salon Manager within 30 days for review and approval. The appointment of a Salon Manager does not relieve the Operating Partner of their supervisory responsibilities, and the Operating Partner remains fully responsible for the Salon Manager's performance. The franchisee must implement a training program approved by Face Foundrie for all personnel and ensure employees are properly trained and qualified to perform their duties.