For a Face Foundrie franchise, what happens if the Salon Manager resigns or is terminated?
Face_Foundrie Franchise · 2025 FDDAnswer from 2025 FDD Document
pervisory responsibilities for the operation of your Facial Bar. Your Operating Partner will remain fully responsible for your Salon Manager's performance. If your Salon Manager resigns or is terminated, or no longer meets our qualifications, your Operating Partner must immediately assume day-to-day operational management and supervision of your Facial Bar on a full-time basis until the appointment of a new Salon Manager who meets our qualifications, is approved by us, and who
has completed the required training. If you are a business entity, your Salon Manager need not own any equity interest in you.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 49–50)
What This Means (2025 FDD)
According to Face Foundrie's 2025 Franchise Disclosure Document, if the Salon Manager resigns, is terminated, or no longer meets Face Foundrie's qualifications, the Operating Partner must immediately take over the day-to-day operational management and supervision of the Facial Bar on a full-time basis. This responsibility continues until a new Salon Manager is appointed who meets Face Foundrie's qualifications, is approved by them, and has completed the required training. A replacement Salon Manager must be appointed within 60 days after the previous manager's departure.
This requirement ensures continuous and qualified management at the Face Foundrie location. The Operating Partner, who must own at least 20% of the equity in the business, is already required to maintain direct responsibility over the Facial Bar and devote full time and best efforts to its operation. Therefore, this provision ensures that there is always a qualified individual overseeing the location.
Any successor or replacement Salon Manager must successfully complete the Initial Training Program no more than 30 days after appointment. However, a replacement Salon Manager who already works in your Facial Bar as an esthetician or front bar attendant are not required to attend the full Initial Training Program, but instead will attend Manager Boot Camp. The training fee is currently $1,200 per attendee, plus costs, for the Initial Training Program and $800 per attendee, plus costs, for Manager Boot Camp.
This policy highlights the importance Face Foundrie places on maintaining consistent operational standards and qualified management at each franchise location. It also places a significant responsibility on the Operating Partner to be ready to step in and manage the business in the absence of the Salon Manager, as well as to quickly find and train a suitable replacement.