For a Face Foundrie franchise, is the franchisee required to personally supervise the day-to-day operations of the Facial Bar?
Face_Foundrie Franchise · 2025 FDDAnswer from 2025 FDD Document
You must designate one of your owners, who must be an individual person and who must be reasonably acceptable to us, to act as the decision-maker and our primary contact for your Facial Bar (the "Operating Partner"). Your Operating Partner must own a minimum of 20% of the equity in your business. Your Operating Partner must maintain direct responsibility over the Facial Bar and must devote full time and best efforts to the operation of the Facial Bar; however, we do not require that you personally supervise the day-today operations of the Facial Bar. You must also designate a separate "Salon Manager" that meets our qualifications and is approved by us to devote full-time and best efforts to the day-to-day supervision of the Facial Bar. You must designate the Salon Manager at least 90 days before the opening of your Facial Bar. Any replacement Salon Manager must be appointed within 60 days after the departure of your previous Salon Manager. Each Facial Bar must have a different Salon Manager. You acknowledge that the appointment of a Salon Manager will not relieve your Operating Partner of his or her supervisory responsibilities for the operation of your Facial Bar. Your Operating Partner will remain fully responsible for your Salon Manager's performance. If your Salon Manager resigns or is terminated, or no longer meets our qualifications, your Operating Partner must immediately assume day-to-day operational management and supervision of your Facial Bar on a full-time basis until the appointment of a new Salon Manager who meets our qualifications, is approved by us, and who
has completed the required training. If you are a business entity, your Salon Manager need not own any equity interest in you.
We require that your initial Facial Bar be located within a one hour drive of your primary residence, although we reserve the right to waive this requirement in our sole discretion. Your Operating Partner and the Salon Manager must complete our initial training requirements and all other training we reasonably designate. We also require that the controlling owner in your business and the Operating Partner, if different, attend our Annual Conference each year, even if that person is not personally supervising your Facial Bar.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 49–50)
What This Means (2025 FDD)
According to Face Foundrie's 2025 Franchise Disclosure Document, franchisees are not required to personally supervise the day-to-day operations of the Facial Bar. Instead, Face Foundrie requires the franchisee to designate an Operating Partner who owns at least 20% of the business and a separate Salon Manager. The Operating Partner acts as the primary contact for Face Foundrie and must devote full time and best efforts to the operation of the Facial Bar. The Salon Manager must also devote full-time and best efforts to the day-to-day supervision of the Facial Bar.
The Operating Partner retains supervisory responsibilities for the Facial Bar's operations, even with a Salon Manager in place, and remains responsible for the Salon Manager's performance. If the Salon Manager leaves or no longer meets Face Foundrie's qualifications, the Operating Partner must immediately assume day-to-day management and supervision on a full-time basis until a qualified replacement is found and approved. A replacement Salon Manager must be appointed within 60 days of the previous manager's departure.
Face Foundrie requires that the initial Facial Bar be located within a one-hour drive of the franchisee's primary residence, although this may be waived at Face Foundrie's discretion. Both the Operating Partner and the Salon Manager must complete Face Foundrie's initial training and any other designated training programs. Additionally, the controlling owner and the Operating Partner (if different) must attend the Annual Conference each year, regardless of whether they are personally supervising the Facial Bar.