What does the Face Foundrie Franchise Agreement say about the use of technology standards?
Face_Foundrie Franchise · 2025 FDDAnswer from 2025 FDD Document
9.04 Computer System and Required Software. The following terms and conditions shall apply with respect to the Computer System and Required Software:
(a) Franchisor shall have the right to specify or require that certain brands, types, makes, and/or models of communications, computer systems, and hardware to be used by, between, or among Face Foundrié Facial Bars, including without limitation: (i) computerized data processing systems, data, audio, video, and voice storage, retrieval, and transmission systems for use at Face Foundrié Facial Bars, between or among Face Foundrié Facial Bars, and between and among the System and Franchisor and/or Franchisee; (ii) credit card, debit card, and other non-cash payment systems, and related hardware; (iii) physical, electronic, and other security systems; (iv) tablets, printers and other peripheral devices; (v) archival back-up systems; and (vi) internet access mode and speed (collectively, the "Computer System").
(b) Franchisor shall have the right, but not the obligation, to develop or have developed for it, or to designate: (i) computer software programs and accounting system software that Franchisee must use in connection with the Computer System, and established digital applications, and any successor technology or replacement thereto ("Required Software"), which Franchisee shall install; (ii) updates, supplements, modifications, or enhancements to the Required Software, which Franchisee shall install; (iii) the tangible media upon which such Franchisee shall record data; and (iv) the database file structure of Franchisee's Computer System.
(c) Franchisee shall make, from time to time, such upgrades and other changes to the Computer System and Required Software as Franchisor may request in writing, and Franchisor may periodically require Franchisee, at its expense, to upgrade or update the Computer System and Required Software to remain in compliance with the standards, specifications and requirements required by Franchisor (collectively, "Computer Upgrades").
Source: Item 22 — CONTRACTS (FDD pages 73–74)
What This Means (2025 FDD)
According to Face Foundrie's 2025 Franchise Disclosure Document, the Franchise Agreement outlines specific requirements and rights regarding the use of technology. Face Foundrie retains the right to specify the brands, types, and models of communication and computer systems that franchisees must use. This includes computerized data processing systems, data storage, credit card payment systems, security systems, tablets, printers, and internet access.
Face Foundrie also has the right to develop, designate, and require the use of specific computer software programs, accounting system software, and digital applications. Franchisees are obligated to install any required software, including updates, supplements, modifications, or enhancements. They must also use the tangible media specified by Face Foundrie for recording data and adhere to the database file structure of their computer systems.
Franchisees are required to make upgrades and changes to their computer systems and software as requested by Face Foundrie. These computer upgrades are at the franchisee's expense and are necessary to remain compliant with Face Foundrie's standards and specifications. This ensures uniformity and consistency across all Face Foundrie Facial Bars in terms of technology usage.