Where in the Face Foundrie Franchise Agreement can I find information about initial and ongoing training?
Face_Foundrie Franchise · 2025 FDDAnswer from 2025 FDD Document
[Item 11: FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING]
Training – Section 4 of the Franchise Agreement
Before your Facial Bar opens, we will provide an "Initial Training Program" at a location we designate. As of the date of this Disclosure Document, the Initial Training Program will be conducted at our headquarters in Eden Prairie, Minnesota and at affiliate-owned Face Foundrié Facial Bars in the Minneapolis, Minnesota metropolitan area, or virtually, or through a combination of these, to be determined in our discretion. The Initial Training Program may be held elsewhere in the future at our discretion. As of the date of this Disclosure Document, the Initial Training Program consists of nine days of in-person training and four days of virtual training for your Operating Partner and your Salon Manager; for estheticians the Initial Training Program is seven days of in-person training and three days of virtual training. There is no charge for a total of three people to attend this training, but you are responsible for all travel and living expenses that you and your employees incur in attending the training. The person you designate as your Operating Partner and your Salon Manager must attend and complete this training program to our satisfaction at least 60 days prior to opening. You may invite additional employees to attend the Initial Training Program if space allows, though we may charge you our then-current training fee (currently $1,200 per attendee, plus costs) for each additional individual. We may require your assistant managers to attend the Initial Training Program, in our sole discretion.
You are responsible for hiring and providing a training program for all of your employees other than the attendees of the Initial Training Program, and all employees must pass such training program before providing services at your Facial Bar. We may approve the length and content of all training programs you provide to your employees. Additionally, we may require that your manager-level employees become certified by us before providing training to any new or replacement employees at your Facial Bar. We may test any employees trained by such certified trainer and require them to successfully complete additional training programs periodically conducted by us, for our then-current training fee (currently, $400 per trainer per day, plus out-of-pocket expenses).
Source: Item 9 — FRANCHISEE'S OBLIGATIONS (FDD pages 31–32)
What This Means (2025 FDD)
According to Face Foundrie's 2025 Franchise Disclosure Document, information regarding training is found in Section 4 of the Franchise Agreement, as referenced in Item 11. Face Foundrie provides an Initial Training Program that, as of the date of the FDD, is held at their headquarters in Eden Prairie, Minnesota, affiliate-owned Face Foundrié Facial Bars in the Minneapolis, Minnesota metropolitan area, virtually, or a combination of these methods. The specific location and format are determined at Face Foundrie's discretion.
The Initial Training Program consists of nine days of in-person training and four days of virtual training for the Operating Partner and Salon Manager. Estheticians receive seven days of in-person training and three days of virtual training. Face Foundrie does not charge for up to three people to attend the initial training, but the franchisee is responsible for all travel and living expenses incurred by themselves and their employees.
The Operating Partner and Salon Manager must complete the training program to Face Foundrie's satisfaction at least 60 days before the Facial Bar opens. Franchisees can invite additional employees to the initial training program if space is available, but Face Foundrie may charge a training fee (currently $1,200 per attendee, plus costs) for each additional person. Face Foundrie may also require assistant managers to attend the Initial Training Program at their discretion. Additionally, Face Foundrie may require that your manager-level employees become certified by them before providing training to any new or replacement employees at your Facial Bar and charge a then-current training fee (currently, $400 per trainer per day, plus out-of-pocket expenses).