What are the experience requirements for the person mediating a Face Foundrie dispute?
Face_Foundrie Franchise · 2025 FDDAnswer from 2025 FDD Document
The person actually mediating the dispute will be required to have at least ten (10) years of experience as either a franchisee or franchisor (or as an officer of such an entity) or in franchise law. Franchisor and Franchisee will equally share the cost of the mediator. The mediator will select the location for the mediation, but unless Franchisor and Franchisee agree otherwise, the mediation will be held in a metropolitan area within twenty (20) miles of Franchisor's principal office.
Source: Item 22 — CONTRACTS (FDD pages 73–74)
What This Means (2025 FDD)
According to Face Foundrie's 2025 Franchise Disclosure Document, any person mediating a dispute between the franchisor and franchisee must have significant experience in the franchise industry. Specifically, the mediator must have at least ten years of experience as either a franchisee or franchisor, or as an officer of such an entity, or in franchise law.
This requirement ensures that the mediator possesses a deep understanding of the complexities and nuances of the franchise business model. This experience helps the mediator to better understand the positions of both parties and to facilitate a resolution that is fair and equitable.
The cost of the mediator is equally shared between Face Foundrie and the franchisee. The mediator also selects the location for the mediation, which will be held in a metropolitan area within 20 miles of Face Foundrie's principal office, unless both parties agree otherwise.