What experience level is required for the person mediating a dispute between Face Foundrie and the Area Developer?

According to Face Foundrie's 2025 Franchise Disclosure Document, the mediator resolving disputes between Face Foundrie and its Area Developer must possess substantial experience. Specifically, the individual needs a minimum of ten years of experience in one of three areas: as an Area Developer, as a franchisor (or an officer of such an entity), or in franchise law.

This requirement ensures that the mediator has a solid understanding of the complexities and nuances of the franchise business model. Their background allows them to navigate potential conflicts effectively and propose resolutions that are fair and practical for both parties.

For a prospective Face Foundrie Area Developer, this clause offers reassurance that any disputes will be handled by a qualified professional with relevant industry knowledge. While the Area Developer and Face Foundrie equally share the cost of the mediator, the mediator will select the location for the mediation, which will be within 20 miles of Face Foundrie's principal office, unless both parties agree otherwise.