What is considered 'Required Software' that a Face Foundrie franchisee must use?
Face_Foundrie Franchise · 2025 FDDAnswer from 2025 FDD Document
(b) Franchisor shall have the right, but not the obligation, to develop or have developed for it, or to designate: (i) computer software programs and accounting system software that Franchisee must use in connection with the Computer System, and established digital applications, and any successor technology or replacement thereto ("Required Software"), which Franchisee shall install; (ii) updates, supplements, modifications, or enhancements to the Required Software, which Franchisee shall install; (iii) the tangible media upon which such Franchisee shall record data; and (iv) the database file structure of Franchisee's Computer System.
(c) Franchisee shall make, from time to time, such upgrades and other changes to the Computer System and Required Software as Franchisor may request in writing, and Franchisor may periodically require Franchisee, at its expense, to upgrade or update the Computer System and Required Software to remain in compliance with the standards, specifications and requirements required by Franchisor (collectively, "Computer Upgrades").
(d) Franchisee shall comply with all standards, specifications and requirements issued by Franchisor with respect to the Computer System and the Required Software, and with respect to Computer Upgrades.
Franchisee shall also afford Franchisor unimpeded access to Franchisee's Computer System and Required Software as Franchisor may request, in the manner and form, and at the times, requested by Franchisor.
- (e) Franchisor may require Franchisee to pay Franchisor or its designated third party(ies) reasonable fees to support and upgrade the Computer System and Required Software.
Source: Item 22 — CONTRACTS (FDD pages 73–74)
What This Means (2025 FDD)
According to Face Foundrie's 2025 Franchise Disclosure Document, the Required Software includes computer software programs, accounting system software, and established digital applications, along with any successor technology or replacements. Face Foundrie has the right, but not the obligation, to develop or designate this software for use with the Computer System.
As a franchisee, you are required to install the Required Software and any updates, supplements, modifications, or enhancements to it. You must also use the tangible media specified by Face Foundrie for recording data and adhere to the database file structure of your Computer System.
Furthermore, Face Foundrie can request upgrades and changes to the Computer System and Required Software, which you must implement at your own expense to remain compliant with their standards. You must also comply with all standards, specifications, and requirements issued by Face Foundrie regarding the Computer System, Required Software, and Computer Upgrades, and provide them with unimpeded access to your Computer System and Required Software as requested. Face Foundrie may also require you to pay reasonable fees to support and upgrade the Computer System and Required Software, potentially to Face Foundrie or a designated third party.