To whom can complaints concerning the content of the Face Foundrie website be directed?
Face_Foundrie Franchise · 2025 FDDAnswer from 2025 FDD Document
OUR WEBSITE AT www.facefoundrie.com HAS NOT BEEN REVIEWED OR APPROVED BY THE CALIFORNIA DEPARTMENT OF FINANCIAL PROTECTION AND INNOVATION.
ANY COMPLAINTS CONCERNING THE CONTENT OF THE WEBSITE MAY BE DIRECTED TO THE CALIFORNIA DEPARTMENT OF FINANCIAL PROTECTION AND INNOVATION at WWW.DFPI.CA.GOV.
Source: Item 17 — RENEWAL, TERMINATION, TRANSFER, AND DISPUTE RESOLUTION OF THE FRANCHISE RELATIONSHIP (FDD pages 51–59)
What This Means (2025 FDD)
According to Face Foundrie's 2025 Franchise Disclosure Document, any complaints about the content of the Face Foundrie website can be directed to the California Department of Financial Protection and Innovation. The document also provides the website address for this department, which is WWW.DFPI.CA.GOV.
This information is important for prospective franchisees in California because it clarifies that the California Department of Financial Protection and Innovation has not reviewed or approved the Face Foundrie website. This means that the franchisee should not assume that the information on the website is endorsed or guaranteed by the state of California.
It is a standard disclaimer in franchise agreements that a state's registration of a franchise does not constitute an endorsement of the franchise. This disclosure reinforces the need for franchisees to conduct their own due diligence and seek independent advice before investing in a Face Foundrie franchise.