To whom should complaints concerning the content of the Face Foundrie website be directed?
Face_Foundrie Franchise · 2025 FDDAnswer from 2025 FDD Document
OUR WEBSITE AT www.facefoundrie.com HAS NOT BEEN REVIEWED OR APPROVED BY THE CALIFORNIA DEPARTMENT OF FINANCIAL PROTECTION AND INNOVATION.
ANY COMPLAINTS CONCERNING THE CONTENT OF THE WEBSITE MAY BE DIRECTED TO THE CALIFORNIA DEPARTMENT OF FINANCIAL PROTECTION AND INNOVATION at WWW.DFPI.CA.GOV.
Source: Item 17 — RENEWAL, TERMINATION, TRANSFER, AND DISPUTE RESOLUTION OF THE FRANCHISE RELATIONSHIP (FDD pages 51–59)
What This Means (2025 FDD)
According to Face Foundrie's 2025 Franchise Disclosure Document, any complaints about the content of the Face Foundrie website may be directed to the California Department of Financial Protection and Innovation. The document also provides the website address for this department, which is WWW.DFPI.CA.GOV.
This information is important for prospective franchisees, particularly those in California, as it provides a clear channel for addressing concerns about the accuracy or legality of the information presented on Face Foundrie's website. It also highlights that the California Department of Financial Protection and Innovation has not reviewed or approved the Face Foundrie website.
It is fairly standard practice for franchise agreements and FDDs to include information about regulatory bodies and dispute resolution processes. This ensures transparency and provides franchisees with avenues for recourse if they encounter issues with the franchisor's representations or practices. Franchisees should always review these sections carefully and understand their rights and responsibilities under both the franchise agreement and applicable state laws.