If an Expense Reduction Analysts franchisee requests on-site assistance, what costs are they responsible for?
Expense_Reduction_Analysts Franchise · 2025 FDDAnswer from 2025 FDD Document
If you request on-site assistance from us, subject to the availability of our personnel, we will provide you with such assistance at our then-current rate, plus our travel, lodging, meal, and salary costs associated with providing such onsite service.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 26–36)
What This Means (2025 FDD)
According to the 2025 Expense Reduction Analysts Franchise Disclosure Document, if a franchisee requests on-site assistance, they will be responsible for several costs. Expense Reduction Analysts will provide on-site assistance subject to the availability of their personnel.
The franchisee will be charged Expense Reduction Analysts' then-current rate for the assistance provided. In addition to the hourly or service rate, the franchisee must also cover the travel, lodging, meal, and salary costs incurred by Expense Reduction Analysts personnel while providing the on-site support.
In summary, beyond the service fee, the franchisee requesting on-site support from Expense Reduction Analysts should anticipate covering all associated travel expenses, including transportation, accommodation, food, and the salaries of the personnel providing the assistance.