Does Expense Reduction Analysts have discretion in providing Additional Training?
Expense_Reduction_Analysts Franchise · 2025 FDDAnswer from 2025 FDD Document
- (2) The Franchisor may, as it deems appropriate in its discretion, develop Additional Training, and require You and Your Practice Model Consultants to attend such courses.
The Franchisor will not require You to pay its applicable Training Fee in connection with any Additional Training that the Franchisor requires under this Section 12.2, or if such services are being provided to You remotely or online, or for meetings that You are required to attend at the Franchisor's support center, but You will be responsible for the costs and expenses incurred in connection with You and Your designated personnel attending such training, which may take place at a training facility that the Franchisor designates.
- (3) The Franchisor may also provide Additional Training or other on-site assistance at Your reasonable written request, subject to: (i) the schedule and availability of the Franchisor's training personnel; and (ii) Your payment to Franchisor of the applicable Training Fee for each trainer that is provided in connection with the requested Additional Training, as well as You covering the costs and expenses that such personnel incur in providing such training.
The Franchisor will provide Additional Training under this Section 12.2 as it deems appropriate in its discretion.
- (4) The Franchisor may require You to attend Remedial Training that the Franchisor reasonably determines.
You and appropriate personnel must undertake such Remedial training in response to (a) the failure of You or any other required personnel to sufficiently complete the Foundational Training Program or any type of Additional Training that the Franchisor requires under Section 12.2, or (b) Your failure to operate the Business in accordance with the terms of the Agreement after the Franchisor has provided You with written notice of such failure.
The Franchisor reserves the right to charge its applicable Training Fee for any Remedial Training that is provided to You and/or Your personnel, and You must cover the costs and expenses incurred by the Franchisor and its personnel in providing such Remedial Training.
Source: Item 23 — RECEIPTS (FDD pages 58–215)
What This Means (2025 FDD)
According to Expense Reduction Analysts' 2025 Franchise Disclosure Document, Expense Reduction Analysts has the discretion to develop and require franchisees and their Practice Model Consultants to attend additional training courses. Expense Reduction Analysts will not require franchisees to pay a training fee for required additional training, especially if the training is remote, online, or at the support center. However, the franchisee is responsible for covering the costs and expenses for themselves and their personnel to attend the training, which may be at a designated training facility.
Expense Reduction Analysts also has the discretion to provide additional training or on-site assistance at a franchisee's written request. This is subject to the schedule and availability of Expense Reduction Analysts' training personnel. In this case, the franchisee must pay the applicable training fee for each trainer provided and cover the costs and expenses incurred by the personnel providing the training.
Expense Reduction Analysts also has the right to require franchisees to attend remedial training if they or their personnel fail to complete the foundational training program or any required additional training, or if they fail to operate the business according to the franchise agreement after receiving written notice. Expense Reduction Analysts reserves the right to charge a training fee for remedial training and the franchisee must cover all costs and expenses incurred by Expense Reduction Analysts and its personnel in providing the remedial training.