What is the definition of the 'Computer System' that Expense Reduction Analysts franchisees are required to use?
Expense_Reduction_Analysts Franchise · 2025 FDDAnswer from 2025 FDD Document
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H. Computer System and Internet/Website Use
Computer System
We have the right to specify or require that you use certain brands, types, makes, and/or models of computer hardware and software in connection with the Consulting Business, including without limitation: (i) a compatible "back office" computer system that complies with our standards and specifications and is capable of operating financial accounting software; (ii) our custom and Proprietary Software; (iii) other required software applications and programs; (iv) an all-in-one printer/scanner and other peripheral hardware or devices; and (v) Internet access mode and speed that meets our requirements (collectively, the "Computer System").
The current suggested requirements are as follows: Laptop/Desktop/AIO Intel i7 Family processor or AMD equivalent 16 GB RAM 1 TB SSD Monitor (optional) Copier/Printer High speed Internet access Windows 11 Home, Business or Professional Edition) Chrome Browser (recommended) Antivirus Software (recommended) VPN (NordVPN, ExpressVPN, etc.) for the public WiFi's (recommended)
The estimated cost of the Computer System is between $0 and $3,000. The estimated cost of annual upgrades or a maintenance contract is between approximately $0 and $300, depending on whether you have an acceptable system or need to purchase a new computer and/or software. You will be required to pay the then-current Technology Fees associated with the Proprietary Software and any other software we designate for use in connection with your Consulting Business (which currently consists of our ERA Management Information System, and as of the Issuance Date, is included in the Technology Fee).
We have the right, but not the obligation, to develop or otherwise designate: (i) computer software programs that you must use in connection with any component of the Computer System (the "Required Software"), which you must install at your sole expense; (ii) updates, supplements, modifications, or enhancements to the Required Software, which you must also install at your expense; (iii) the tangible media upon which you record data; and (iv) the database file structure of the Computer System. At our request, you must purchase or lease, and thereafter maintain, the hardware necessary to support Required Software.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 26–36)
What This Means (2025 FDD)
According to Expense Reduction Analysts' 2025 Franchise Disclosure Document, the Computer System includes various hardware and software components that franchisees must use for their Consulting Business. This system is defined as certain brands, types, makes, and models of computer hardware and software. It includes a compatible "back office" computer system meeting Expense Reduction Analysts' standards for financial accounting software, their custom Proprietary Software, other required software applications and programs, an all-in-one printer/scanner, and suitable Internet access.
The Computer System is used for managing leads, contacts, appointments, accounts, and work-in-progress, as well as accessing Expense Reduction Analysts' Proprietary Software and communicating within the franchise network. It collects and generates client information, project details, evaluations, and reports. Expense Reduction Analysts has the right to access, monitor, and retrieve any data entered or collected electronically, including access to the franchisee's Computer System.
Expense Reduction Analysts may also specify or require certain brands, types, makes, and models of computer hardware and software. Franchisees are responsible for maintaining their Computer Systems in good repair and installing any additions, changes, or modifications as directed by Expense Reduction Analysts. All data related to the System must be stored digitally in Expense Reduction Analysts' approved OneDrive folder, accessed through their Proprietary Software, including confidential client and supplier data, reports, and marketing materials. The estimated initial cost of the Computer System ranges from $0 to $3,000, with annual upgrades or maintenance potentially costing between $0 and $300.