Is attendance at Expense Reduction Analysts training sessions and seminars mandatory?
Expense_Reduction_Analysts Franchise · 2025 FDDAnswer from 2025 FDD Document
Your Practice Model Consultants must also undergo and complete the Franchisor's coaching and mentoring program, if offered by Franchisor, as specified in the ERA Manuals.
12.2 Further Training
- (1) From time to time, the Franchisor may provide training sessions and/or seminars for members of the ERA Network. Where external trainers are used, the Franchisor may charge a fee for providing such training sessions and seminars. You must attend, unless prevented by circumstances beyond Your reasonable control, those training sessions and seminars that the Franchisor deems are relevant to Your Business, and You must pay Your own costs in attending such training sessions and seminars.
- (2) The Franchisor may, as it deems appropriate in its discretion, develop Additional Training, and require You and Your Practice Model Consultants to attend such courses. The Franchisor will not require You to pay its applicable Training Fee in connection with any Additional Training that the Franchisor requires under this Section 12.2, or if such services are being provided to You remotely or online, or for meetings that You are required to attend at the Franchisor's support center, but You will be responsible for the costs and expenses incurred in connection with You and Your designated personnel attending such training, which may take place at a training facility that the Franchisor designates.
- (3) The Franchisor may also provide Additional Training or other on-site assistance at Your reasonable written request, subject to: (i) the schedule and availability of the Franchisor's training personnel; and (ii) Your payment to Franchisor of the applicable Training Fee for each trainer that is provided in connection with the requested Additional Training, as well as You covering the costs and expenses that such personnel incur in providing such training. The Franchisor will provide Additional Training under this Section 12.2 as it deems appropriate in its discretion.
- (4) The Franchisor may require You to attend Remedial Training that the Franchisor reasonably determines.
Source: Item 23 — RECEIPTS (FDD pages 58–215)
What This Means (2025 FDD)
According to Expense Reduction Analysts' 2025 Franchise Disclosure Document, attendance at training sessions and seminars is generally mandatory, unless circumstances beyond the franchisee's reasonable control prevent it. Expense Reduction Analysts determines which training sessions and seminars are relevant to the franchisee's business. The franchisee is responsible for covering their own costs to attend these sessions.
Expense Reduction Analysts may develop additional training programs and require franchisees and their Practice Model Consultants to attend. While Expense Reduction Analysts will not charge a training fee for required additional training, or for services provided remotely or online, franchisees are still responsible for the costs and expenses associated with attending these sessions. This includes travel and accommodation expenses. Expense Reduction Analysts also has the option to provide additional on-site training at the franchisee's request, but this is subject to the availability of Expense Reduction Analysts' personnel and the franchisee paying the applicable training fee and covering the personnel's costs.
Expense Reduction Analysts may also require franchisees to attend remedial training if they or their personnel fail to complete the foundational training program or any required additional training, or if they fail to operate the business according to the franchise agreement after receiving written notice. Expense Reduction Analysts reserves the right to charge a training fee for remedial training, and the franchisee must cover all costs and expenses incurred by Expense Reduction Analysts and its personnel in providing this training. Furthermore, Expense Reduction Analysts may require franchisees and their Practice Model Consultants to attend an annual conference, with the franchisee responsible for all associated expenses, although for new franchisees attending a conference in their first 12 months, Expense Reduction Analysts will cover the fee for one person attending the conference, with the fee not exceeding $1,500 per attendee subject to CPI Adjustment.