According to Exit's 2025 Franchise Disclosure Document, agents are responsible for their own safety and should take proactive measures to minimize risks while conducting business. While the FDD does not explicitly state that Exit requires agents to use mobile safety apps, it does provide agent safety guidelines.

The guidelines include meeting new clients in public or office settings, hosting open houses with a colleague, avoiding getting into a client's vehicle, keeping someone informed of schedules and locations, being mindful of exit routes, and trusting instincts. The FDD recommends self-defense training and carrying personal safety tools, such as pepper spray, a whistle, or a high-intensity flashlight.

Because the FDD excerpts do not specify whether using mobile safety apps is mandatory or optional, prospective franchisees should confirm with Exit whether agents are required to use mobile safety apps or if it is just encouraged. They should also inquire about any specific safety protocols or resources Exit provides to its agents.