What quality of real estate service must an Exit franchisee provide to the public?
Exit Franchise · 2025 FDDAnswer from 2025 FDD Document
- (A) At all times, Franchisee shall maintain high ethical standards in the conduct of its real estate service, shall maintain its office in a clean and orderly manner, and shall provide efficient, courteous and high-quality real estate service to the public, of the same high quality and distinguishing characteristics as provided at Affiliates' offices, so that the real estate service operated under this Agreement will help to create and maintain goodwill among the public for the System on an international basis.
Source: Item 23 — RECEIPT (FDD pages 42–235)
What This Means (2025 FDD)
According to Exit's 2025 Franchise Disclosure Document, an Exit franchisee must maintain high ethical standards in the conduct of its real estate service. The franchisee is expected to keep their office clean and orderly. Most importantly, the franchisee must provide efficient, courteous, and high-quality real estate service to the public.
Exit emphasizes that the quality of service provided by franchisees should be consistent with the high standards and distinguishing characteristics found at other Exit Affiliates' offices. This consistency is intended to foster and maintain goodwill among the public for the Exit system on an international basis.
In practical terms, this means an Exit franchisee needs to ensure their business operations, office environment, and customer interactions reflect positively on the Exit brand. They must adhere to ethical practices, maintain a professional appearance, and deliver services that meet or exceed customer expectations. This commitment to quality helps to uphold Exit's reputation and attract repeat business and referrals.