What is the purpose of the quality controls and safeguards established by Exit?
Exit Franchise · 2025 FDDAnswer from 2025 FDD Document
Sales Representative shall abide by the quality controls and safeguards established or enacted by EXIT [Trade Name], Subfranchisor or EXIT, the intent of which is to ensure compliance with applicable laws and standards of the industry.
Sales Representative agrees to do everything possible and required to protect and maintain the highest ethical standards in the conduct of Sales Representative's real estate business.
Sales Representative shall maintain Sales
Representative's personal appearance and the appearance of Sales Representative's office in a clean and orderly manner. Sales Representative shall always maintain a professional profile on any web or social media sites. The Sales Representative shall provide dependable, efficient, courteous, high quality and professional real estate services to the public, of the same high quality and integrity as other brokers and sales representatives affiliated with EXIT [Trade Name], in order to create and maintain goodwill among the public for the entire EXIT System. Sales Representative shall strictly observe the most current operating procedures established by EXIT [Trade Name], Subfranchisor and EXIT from time to time.
Source: Item 23 — RECEIPT (FDD pages 42–235)
What This Means (2025 FDD)
According to Exit's 2025 Franchise Disclosure Document, the quality controls and safeguards are designed to ensure compliance with applicable laws and industry standards. Sales Representatives associated with Exit must adhere to these controls. These measures aim to maintain high ethical standards in the real estate business and protect Exit's reputation.
Specifically, Sales Representatives are expected to maintain a professional appearance, provide dependable and courteous service, and follow the operating procedures established by Exit. This ensures consistency and quality across all Exit brokers and sales representatives, fostering goodwill among the public for the Exit system. Franchisees must also ensure their copy of the Training and Operating Manuals are kept current and up to date.
Franchisees are obligated to adopt changes to the Proprietary Marks or Training Manuals to maintain uniform standards of quality and service. They must also obtain advance written approval from the Subfranchisor for the appearance of the trade name and logo. Subfranchisors also maintain reasonable supervision over Franchisees to assure compliance with the Exit system and any supplemental quality control standards.