What professional performance standards must an Exit Sales Representative adhere to?
Exit Franchise · 2025 FDDAnswer from 2025 FDD Document
all personal expenses incurred in the course of or incidental to Sales Representative's business operations, including, but not limited to, automobile, travel, disability and other insurance, entertainment, food, lodging, license fees and dues, all income taxes, self-employment taxes, which result or may result from being licensed, engaged in the real estate business and/or associated with EXIT [Trade Name]. At or before the time this Agreement is signed, Sales Representative shall complete and deliver to EXIT [Trade Name] an IRS Form W-9.
- d) Compliance with Laws. Sales Representative shall at all times comply with all laws, rules and regulations, including, but not limited to, those relating to real estate brokerage.
- e) Quality Control. Sales Representative shall abide by the quality controls and safeguards established or enacted by EXIT [Trade Name], Subfranchisor or EXIT, the intent of which is to ensure compliance with applicable laws and standards of the industry. Sales Representative agrees to do everything possible and required to protect and maintain the highest ethical standards in the conduct of Sales Representative's real estate business. Sales Representative shall maintain Sales
Representative's personal appearance and the appearance of Sales Representative's office in a clean and orderly manner. Sales Representative shall always maintain a professional profile on any web or social media sites. The Sales Representative shall provide dependable, efficient, courteous, high quality and professional real estate services to the public, of the same high quality and integrity as other brokers and sales representatives affiliated with EXIT [Trade Name], in order to create and maintain goodwill among the public for the entire EXIT System. Sales Representative shall strictly observe the most current operating procedures established by EXIT [Trade Name], Subfranchisor and EXIT from time to time.
- f) Duty of Loyalty. Sales Representative shall act under a duty of loyalty in support and in furtherance of the EXIT System and shall maintain a proper attitude toward the public, EXIT [Trade Name] and EXIT [Trade Name] Sales Representatives. Sales Representative shall not engage in any acts or activities that may disrupt or discredit the EXIT System, its operations or EXIT [Trade Name], or that may detract from or tend to undermine the growth of the EXIT [Trade Name] organization.
- g) Restrictions on Subsequent Business Activity.
Source: Item 23 — RECEIPT (FDD pages 42–235)
What This Means (2025 FDD)
According to Exit's 2025 Franchise Disclosure Document, Sales Representatives must adhere to several professional performance standards. These standards are designed to ensure compliance with laws, maintain ethical conduct, and uphold the reputation of the Exit system. Sales Representatives must comply with all laws, rules, and regulations related to real estate brokerage. They are also required to adhere to the quality controls and safeguards established by Exit to ensure compliance with applicable laws and industry standards.
Exit Sales Representatives must protect and maintain the highest ethical standards in their real estate business. This includes maintaining a clean and orderly personal appearance and office, as well as a professional profile on web or social media sites. They must provide dependable, efficient, courteous, high-quality, and professional real estate services to the public, maintaining the same high quality and integrity as other Exit brokers and sales representatives. Sales Representatives are expected to strictly observe the most current operating procedures established by Exit.
Furthermore, Exit emphasizes the importance of cooperation, goodwill, professionalism, and competence among its employees and associates. Sales Representatives are expected to demonstrate professional courtesy, resolve misunderstandings promptly, and support one another to foster an environment of mutual assistance and shared success. They should also approach the sponsoring process with professionalism, ethics, and integrity, treating all recruits with courtesy, fairness, and respect.
These standards collectively aim to create a professional and ethical business environment, ensuring that Exit Sales Representatives provide high-quality service while upholding the brand's reputation and integrity. A prospective franchisee should understand that these standards are not merely suggestions but requirements that contribute to the overall success and reputation of the Exit franchise system.