If an Exit franchisee requests consultation on technical matters, who must they pay and what expenses are associated with this?

According to Exit's 2025 Franchise Disclosure Document, if a franchisee requests consultation on technical matters, they are responsible for paying Exit Realty Upper Midwest's then-current charges for these services. In addition to the consultation fees, the franchisee must also cover related travel and living expenses incurred by Exit Realty Upper Midwest.

This means that an Exit franchisee needing assistance with technical issues will not only have to budget for the hourly or per-diem consulting fees charged by Exit Realty Upper Midwest, but also for the costs associated with travel and accommodation for the consultant. These expenses can potentially add a significant amount to the overall cost of the consultation, depending on the location of the franchisee's office and the duration of the consultation.

Prospective Exit franchisees should inquire about the typical consultation fees and potential travel expenses to better understand the financial implications of seeking technical assistance. It would be prudent to ask for an estimate or range of costs associated with such consultations to effectively plan and budget for these potential expenses during the operation of their franchise.