Is a Exit franchisee allowed to make disparaging remarks about Exit or its officers and directors?
Exit Franchise · 2025 FDDAnswer from 2025 FDD Document
- (B) Franchisee agrees not to make any disparaging remarks, comments or communications, whether oral or written, regarding Subfranchisor or EXIT, or any of their respective officers or directors.
Source: Item 23 — RECEIPT (FDD pages 42–235)
What This Means (2025 FDD)
According to Exit's 2025 Franchise Disclosure Document, franchisees are explicitly prohibited from making disparaging remarks about the franchisor or its leadership. The franchise agreement states that franchisees agree not to make any negative comments or communications, whether spoken or written, about Exit, its subfranchisor, or their respective officers and directors. This restriction is designed to protect the brand's reputation and maintain a positive image.
This provision means that franchisees must be cautious about their public statements and communications, ensuring they do not express negative opinions about the franchisor or its leadership. This restriction applies to all forms of communication, including social media, public forums, and private conversations. Failure to comply with this requirement could potentially lead to a breach of the franchise agreement.
Such clauses are common in franchise agreements to ensure brand consistency and protect the franchisor's reputation. Prospective Exit franchisees should understand this obligation and be prepared to adhere to it throughout their relationship with the company. This restriction remains in place for the duration of the franchise agreement.