Where can I find information about the Office Policies and Procedures Manual for an Exit franchise?
Exit Franchise · 2025 FDDAnswer from 2025 FDD Document
alendar year in which the EXIT Associate joins EXIT, and for the entire calendar year following,
| 2024 | 2023 | 2022 |
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- Calculations are based on Gross Closed Commissions.
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- * Transaction Fees maximize at $2,700 per calendar year per Sales Representative.
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- **Regional Development Fees maximize at $500 per calendar year per Sales Representative.
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- Transaction fees for all sales, rentals, referrals and partial transactions are applied toward the $2,700 maximized transaction fee limit.
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- Minimum quotas are used to determine the percentage of Sponsoring Bonus for which the agent will be eligible the following calendar year.
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- Above figures are estimates only. EXIT's proprietary software calculates all figures precisely.
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SCHEDULE 3 POLICIES AND PROCEDURES MANUAL
POLICIES AND PROCEDURES MANUAL
TABLE OF CONTENTS
SECTION 1 – INTRODUCTION
MISSION STATEMENT VISION STATEMENT COMPANY CORPORATE STRUCTURE CONTRACT
SECTION 2 – OFFICE OPERATIONS
OVERVIEW OFFICE HOURS & HOLIDAYS WORK ENVIRONMENT POLICIES VACATION MAINTENANCE AND CLEANING OFFICE SECURITY PERSONNEL RECORDS ADMINISTRATIVE STAFF AGENT SAFETY
SECTION 3 – PROFESSIONAL CONDUCT
PROFESSIONAL CONDUCT POLICY ON HARASSMENT FAIR HOUSING PROFESSIONAL BOUNDARIES CONFLICTS OF INTEREST DRUGS, ALCOHOL, AND SMOKING
SECTION 4 – OFFICE PROCEDURES
ERRORS AND OMMISSIONS INSURANCE TRANSACTION DOCUMENT MANAGEMENT CONFIDENTIALITY POLICY INTEGRITY OF RECORDS LEGISLATION COMPLIANCE BUSINESS INVOICES OFFICE EQUIPMENT AND TECHNOLOGY
SECTION 5 – ADVERTISING
WEBSITES AND DOMAIN POLICY CHOOSING A DOMAIN NAME CLAIMS AND INDUCEMENTS SOCIAL MEDIA POLICY
SECTION 6 - LISTINGS
AGENCY ACCURACY OF LISTING INFORMATION LISTING SUBMISSION AND COMPLIANCE EXCLUSIVE LISTINGS
EXPIREDS OFF THE MARKET RELEASES AND ASSIGNMENTS OF LISTINGS CANCELLATION OF A LISTING CO-BROKERING LISTINGS OPEN HOUSES
SECTION 7 – OFFERSTRANSACTION MANAGEMENT
ACCEPTED OFFERS – OUR LISTING DEPOSITS/TRUST FUNDS INTEREST BEARING DEPOSITS COOPERATIVE COMPENSATION RELEASES/TERMINATION OF AN ACCEPTED OFFER
CHAPTER 8 – SALES POLICIES
ARBITRATION / ETHICS COMPLAINT RESOLUTION DISCLOSURE OF LICENSEE INTEREST DUTY ROSTER COMMISSIONS PURCHASE/SALE OF AGENT'S OWN PROPERTY COMMISSION DISBURSEMENTSALES MEETINGS AGENT GROWTH & SUCCESS PLANNING CORPORATE OBJECTIVE
SECTION 9 – TEAMS DEFINITION TEAM INFORMATION DEAL FEE ALLOCATION FOR TEAM DEALS PARTNERSHIPS TEAM LEADER PRODUCTION POLICY VIOLATIONS AWARDS AGENT CAPS TEAM AGREEMENTS
SECTION 10 – SPONSORING
OVERVIEW MANAGEMENT APPROVAL
SECTION 11 – SUMMARY
GENERAL COLLABORATION AND PROFESSIONAL HARMONY ACKNOWLEDGEMENT
NON-LICENSED ASSISTANT GUIDELINES AND EXPECTATIONS
SECTION 1: INTRODUCTION
This manual is designed to define and explain the policies and procedures adopted by EXIT Brokerage Name ("Company") for the conduct of its business. It is also intended to provide information that may be used in solving problems that may arise from time to time in the dayto-day handling of real estate business.
The success of our Company is contingent upon our people, their professionalism, productivity, and conduct. The business requires the complete co-operation of all individuals, both support staff and sales associates, in order for the Company and its people to remain both competitive and successful. It is expected that you will be loyal to your fellow sales associates and to this Company by protecting its interests and by striving for the betterment of all within the Company. Since sales are the primary driver of revenue, it is in everyone's best interest to strengthen the Company in ways that enhance and support sales activity. The coordination of group effort is a key ingredient of the EXIT superstructure and it acts as the foundation that will generate prosperity for everyone within the organization.
Source: Item 23 — RECEIPT (FDD pages 42–235)
What This Means (2025 FDD)
According to Exit's 2025 Franchise Disclosure Document, information regarding office policies and procedures can be found in the Policies and Procedures Manual. The table of contents for this manual includes sections such as Introduction, Office Operations, Professional Conduct, Office Procedures, Advertising, Listings, Offers/Transaction Management, Sales Policies, Teams, and Sponsoring.
The manual is designed to define and explain the policies and procedures adopted by Exit for conducting its business. It aims to provide information to solve problems that may arise in the day-to-day handling of real estate business.
Prior to opening the franchise, Exit's subfranchisor will provide one copy of the Training Manual, including any amendments, to the franchisee. This manual includes standard operating procedures and quality control directives to familiarize the franchisee with the Exit system and enable them to run an efficient office. The manual also includes requirements governing the use and specification of all logos, trademarks, and other sales promotional materials. Franchisees are expected to operate their business in accordance with the Training Manuals, which Exit may update or amend from time to time, to protect the reputation, goodwill, and uniform standards of operation of the Exit system.