Where can I find information about Exit's FUEL – Franchisee Onboarding program?
Exit Franchise · 2025 FDDAnswer from 2025 FDD Document
8.8. Training Manuals and EXIT System
- (A) In order to protect the reputation, goodwill and uniform standards of operation of the EXIT System, Franchisee shall conduct its operations and business in accordance with the Training Manuals as may from time to time be updated or amended by EXIT. The then current Training Manuals will be provided to Franchisee as provided at Section 12.1 of this Agreement. The Training Manuals are on loan to Franchisee and shall remain the property of EXIT or Subfranchisor, as the case may be. The Table of Contents to the current Training Manuals was provided to Franchisee prior to the execution of this Agreement.
- (B) All information in the Training Manuals shall be deemed confidential and is disclosed to Franchisee only in the context of this Agreement, including the confidentiality requirements set forth in Section 20 of this Agreement. Franchisee shall at all times treat the Training Manuals and any other manuals created or approved for or used in the operation of Franchisee's business, and the information contained therein as confidential, and shall use all reasonable efforts to maintain the manuals and information as secret and confidential. Franchisee shall not at any time copy, duplicate, record or otherwise reproduce any of these materials, in whole or in part, except as may be otherwise provided in the Training Manuals, and shall not make these materials available to any unauthorized person. Franchisee shall take all reasonable steps necessary to prevent the unauthorized disclosure of the confidential information, including requiring the execution of confidentiality statements by its Sales Representatives, employees, officers, directors, members and partners in such form as may be provided by EXIT or Subfranchisor.
- (C) EXIT shall have the sole authority to change, add to, delete or modify the Proprietary Marks, Training Manuals or other parts of the EXIT System, and to do so from time to time. Franchisee
Source: Item 23 — RECEIPT (FDD pages 42–235)
What This Means (2025 FDD)
According to Exit's 2025 Franchise Disclosure Document, details regarding the FUEL – Franchisee Onboarding program are not explicitly mentioned. However, Item 10.1 references the Training Manual, stating that franchisees must conduct their operations in accordance with the Training Manuals, which Exit may update or amend. The then-current Training Manuals will be provided to the franchisee as outlined in Section 12.1 of the agreement, and the Table of Contents was provided prior to the execution of the agreement.
Item 8.8(B) stipulates that all information within the Training Manuals is deemed confidential and disclosed to the franchisee only within the context of the franchise agreement. Franchisees must treat the manuals and their contents as confidential, using reasonable efforts to maintain secrecy and prevent unauthorized disclosure. Duplication or reproduction of the manuals is prohibited, except as provided within the manuals themselves, and access is restricted to authorized personnel only.
Given that the FDD does not directly address the FUEL program, it is likely that information regarding franchisee onboarding is included within these Training Manuals. A prospective franchisee should inquire about the specific content of the Training Manuals related to onboarding, including the FUEL program, to fully understand the initial training and support provided by Exit.