What is the expected behavior of Exit agents regarding protecting the company's interests?
Exit Franchise · 2025 FDDAnswer from 2025 FDD Document
The success of our Company is contingent upon our people, their professionalism, productivity, and conduct. The business requires the complete co-operation of all individuals, both support staff and sales associates, in order for the Company and its people to remain both competitive and successful. It is expected that you will be loyal to your fellow sales associates and to this Company by protecting its interests and by striving for the betterment of all within the Company. Since sales are the primary driver of revenue, it is in everyone's best interest to strengthen the Company in ways that enhance and support sales activity. The coordination of group effort is a key ingredient of the EXIT superstructure and it acts as the foundation that will generate prosperity for everyone within the organization. Our business is people and our product is real estate.
Source: Item 23 — RECEIPT (FDD pages 42–235)
What This Means (2025 FDD)
According to Exit's 2025 Franchise Disclosure Document, agents are expected to be loyal to their fellow sales associates and to the company. This loyalty is demonstrated by protecting the company's interests and striving for the betterment of all within the company. Since sales are the primary driver of revenue, strengthening the company in ways that enhance and support sales activity is in everyone's best interest.
The FDD emphasizes that the success of Exit is contingent upon the professionalism, productivity, and conduct of its people. This requires complete cooperation from all individuals, including both support staff and sales associates, to ensure the company and its people remain competitive and successful. The coordination of group effort is highlighted as a key ingredient that generates prosperity for everyone within the organization.
Furthermore, Exit associates must protect the confidentiality of client information, company operations, and fellow associates' transactions with the same diligence as one's own. Agents and staff are expected to respect privacy by refraining from inquiring about clients or property details handled by colleagues. Access to client account information is restricted to employees who require it for administrative purposes, and company-related data is confidential unless publicly disclosed through official channels. This obligation extends beyond employment, including after termination or retirement.