What is Exit's expectation regarding loyalty among sales associates?
Exit Franchise · 2025 FDDAnswer from 2025 FDD Document
- f) Duty of Loyalty. Sales Representative shall act under a duty of loyalty in support and in furtherance of the EXIT System and shall maintain a proper attitude toward the public, EXIT [Trade Name] and EXIT [Trade Name] Sales Representatives. Sales Representative shall not engage in any acts or activities that may disrupt or discredit the EXIT System, its operations or EXIT [Trade Name], or that may detract from or tend to undermine the growth of the EXIT [Trade Name] organization.
- b) Loyalty Discount Each EXIT Associate who at the time of membership renewal has been in the EXIT system for 5 years or longer (paid Annual Membership dues for 5 continuous years or longer) will receive a loyalty discount toward his/her Annual Membership. The discounts are calculated in 5-year increments of 5% each. For example:
- i) Over 5 years but less than 10 years with EXIT, Associate will receive a 5% discount of $21.25;
- ii) Over 10 years but less than 15 years with EXIT, Associate will receive a 10% discount of $42.50;
- iii) Over 15 years but less than 20 years with EXIT, Associate will receive a 15% discount of $63.75;
- iv) Over 20 years but less than 25 years with EXIT, Associate will receive a 20% discount of $85.00.
- v) Over 25 years but less than 30 years with EXIT, Associate will receive a 25% discount of $106.25.
This loyalty discount will continue for each 5-year increment Associate is with EXIT.
COLLABORATION AND PROFESSIONAL HARMONY
A successful and productive office thrives on harmony, loyalty, and cooperation among sales representatives. Misunderstandings should be resolved promptly, as lingering disputes can hinder both individual and team success. By practicing the Golden Rule—treating colleagues with the same respect and support they expect in return—agents can foster an environment of mutual assistance and shared success. Supporting one another without focusing solely on commission splits creates goodwill, strengthens relationships, and ultimately leads to greater financial success for everyone. Openly discussing prospects and property needs allows for more effective collaboration. When agents share insights and assist one another in identifying potential matches, sales opportunities increase for all. Helping a colleague should be done with the expectation of reciprocal support, not commission demands, creating a professional atmosphere where everyone benefits.
Source: Item 23 — RECEIPT (FDD pages 42–235)
What This Means (2025 FDD)
According to Exit's 2025 Franchise Disclosure Document, the company places a high value on loyalty among its sales representatives. This is demonstrated through several policies and expectations outlined in the document. Exit expects sales representatives to act with a duty of loyalty, supporting and furthering the Exit system while maintaining a proper attitude toward the public, Exit itself, and fellow Exit sales representatives.
The FDD states that sales representatives should not engage in any activities that could disrupt or discredit the Exit system or undermine its growth. This includes refraining from misrepresenting their affiliation with Exit after the termination of their agreement. Furthermore, Exit offers a loyalty discount on annual membership dues to associates who have been in the Exit system for five years or longer, with increasing discounts in five-year increments. For example, an associate who has been with Exit for over 5 years but less than 10 receives a 5% discount of $21.25, while an associate with over 25 years but less than 30 receives a 25% discount of $106.25.
In addition to these explicit expectations, Exit emphasizes the importance of cooperation, goodwill, professionalism, and competence among its associates. The document highlights that a successful and productive office thrives on harmony, loyalty, and cooperation among sales representatives, fostering an environment of mutual assistance and shared success. By adhering to these principles, Exit aims to cultivate a strong and reputable organization built on the dedication and commitment of its sales associates.