What does Exit expect regarding the protection of its interests by sales associates?
Exit Franchise · 2025 FDDAnswer from 2025 FDD Document
er insurance, entertainment, food, lodging, license fees and dues, all income taxes, self-employment taxes, which result or may result from being licensed, engaged in the real estate business and/or associated with EXIT [Trade Name]. At or before the time this Agreement is signed, Sales Representative shall complete and deliver to EXIT [Trade Name] an IRS Form W-9.
- d) Compliance with Laws. Sales Representative shall at all times comply with all laws, rules and regulations, including, but not limited to, those relating to real estate brokerage.
- e) Quality Control. Sales Representative shall abide by the quality controls and safeguards established or enacted by EXIT [Trade Name], Subfranchisor or EXIT, the intent of which is to ensure compliance with applicable laws and standards of the industry. Sales Representative agrees to do everything possible and required to protect and maintain the highest ethical standards in the conduct of Sales Representative's real estate business. Sales Representative shall maintain Sales
Representative's personal appearance and the appearance of Sales Representative's office in a clean and orderly manner. Sales Representative shall always maintain a professional profile on any web or social media sites. The Sales Representative shall provide dependable, efficient, courteous, high quality and professional real estate services to the public, of the same high quality and integrity as other brokers and sales representatives affiliated with EXIT [Trade Name], in order to create and maintain goodwill among the public for the entire EXIT System. Sales Representative shall strictly observe the most current operating procedures established by EXIT [Trade Name], Subfranchisor and EXIT from time to time.
- f) Duty of Loyalty. Sales Representative shall act under a duty of loyalty in support and in furtherance of the EXIT System and shall maintain a proper attitude toward the public, EXIT [Trade Name] and EXIT [Trade Name] Sales Representatives. Sales Representative shall not engage in any acts or activities that may disrupt or discredit the EXIT System, its operations or EXIT [Trade Name], or that may detract from or tend to undermine the growth of the EXIT [Trade Name] organization.
- g) Restrictions on Subsequent Business Activity. Upon termination of this Agreement for any reason, Sales Representative shall immediately refrain from all representations, advertisements, actions and business activities that may mislead others to believe Sales Representatives are affiliated in any way with EXIT [Trade Name].
Source: Item 23 — RECEIPT (FDD pages 42–235)
What This Means (2025 FDD)
According to Exit's 2025 Franchise Disclosure Document, Exit expects its sales representatives to uphold high ethical standards and protect the goodwill associated with the Exit system. Sales representatives must comply with all laws, rules, and regulations related to real estate brokerage and adhere to the quality controls and safeguards established by Exit, the subfranchisor, or the Exit franchisee. They are expected to maintain a professional appearance and provide dependable, efficient, courteous, high-quality, and professional real estate services to the public.
Exit emphasizes that sales representatives should do everything possible to maintain the highest ethical standards in their real estate business. This includes maintaining a professional profile on any web or social media sites and strictly observing the most current operating procedures established by Exit, the subfranchisor, and the Exit franchisee. The goal is to create and maintain goodwill among the public for the entire Exit system, ensuring that the services provided are of the same high quality and integrity as those provided by other brokers and sales representatives affiliated with Exit.
Furthermore, Exit highlights the importance of cooperation, goodwill, professionalism, and competence among all employees and associates. These qualities are upheld through the attitude and conduct of each individual, shaping the organization's culture and reputation. By consistently demonstrating professional courtesy, Exit aims to strengthen its reputation and present itself as a company of competence and integrity. The reputation built by past and present team members is considered a valuable business asset, while the individual goodwill earned through professionalism and respect remains an invaluable personal asset.
In practical terms, this means that an Exit franchisee must ensure that their sales representatives are well-trained, compliant with all applicable laws and regulations, and committed to providing excellent customer service. Franchisees should also foster a culture of cooperation and mutual support within their offices, as this can lead to greater success for both individual agents and the franchise as a whole. By upholding these standards, Exit aims to maintain a strong brand reputation and ensure the long-term success of its franchisees.