factual

What ethical standards must an Exit Sales Representative maintain in their real estate business?

Exit Franchise · 2025 FDD

Answer from 2025 FDD Document

At or before the time this Agreement is signed, Sales Representative shall complete and deliver to EXIT [Trade Name] an IRS Form W-9.

  • d) Compliance with Laws. Sales Representative shall at all times comply with all laws, rules and regulations, including, but not limited to, those relating to real estate brokerage.
  • e) Quality Control. Sales Representative shall abide by the quality controls and safeguards established or enacted by EXIT [Trade Name], Subfranchisor or EXIT, the intent of which is to ensure compliance with applicable laws and standards of the industry. Sales Representative agrees to do everything possible and required to protect and maintain the highest ethical standards in the conduct of Sales Representative's real estate business. Sales Representative shall maintain Sales

Representative's personal appearance and the appearance of Sales Representative's office in a clean and orderly manner. Sales Representative shall always maintain a professional profile on any web or social media sites. The Sales Representative shall provide dependable, efficient, courteous, high quality and professional real estate services to the public, of the same high quality and integrity as other brokers and sales representatives affiliated with EXIT [Trade Name], in order to create and maintain goodwill among the public for the entire EXIT System. Sales Representative shall strictly observe the most current operating procedures established by EXIT [Trade Name], Subfranchisor and EXIT from time to time.

  • f) Duty of Loyalty. Sales Representative shall act under a duty of loyalty in support and in furtherance of the EXIT System and shall maintain a proper attitude toward the public, EXIT [Trade Name] and EXIT [Trade Name] Sales Representatives. Sales Representative shall not engage in any acts or activities that may disrupt or discredit the EXIT System, its operations or EXIT [Trade Name], or that may detract from or tend to undermine the growth of the EXIT [Trade Name] organization.
  • g) Restrictions on Subsequent Business Activity. Upon termination of this Agreement for any reason, Sales Representative shall immediately refrain from all representations, advertisements, actions and business activities that may mislead others to believe Sales Representatives are affiliated in any way with EXIT [Trade Name]. Sales Representative shall not adopt or use in connection with, or in the name of, any subsequent real estate business the term EXIT or any term confusingly similar to the term or any other term which may have the effect of creating confusion or question regarding Sales Representative's affiliation with the EXIT organization, including without limitation any name or term with the prefix "EX" or "IT".
  • h) Information and Confidential Information. As used in this Agreement, the term "Information" means all information used or compiled by Sales Representative and any other information written or oral made known to Sales Representative by or on behalf of EXIT [Trade Name] or any customer of EXIT [Trade Name], including without limitation, all of the EXIT [Trade Name]'s financial information, employee lists and data, records and files, customer and prospective contact lists, requests for quotes, quotes, contracts of any nature, corporate procedures, sales plans, programs, materials, manuals, rosters, forms, brochures and other training, listing, sales and marketing materials of EXIT [Trade Name] and any information.

All Information shall be considered "Confidential Information," except Information which (i) was or becomes publicly known without disclosure by Sales Representative, or (ii) was or is acquired from a third party provided that the third party in providing the Information has not breached any agreement with, or acted in derogation of, any confidential relationship with EXIT [Trade Name] or EXIT.

i) Non-Disclosure of Confidential Information. Sales Representative agrees that Sales Representatives will not, either during the term of Sale Representative's relationship with EXIT [Trade Name] , and for a period of 1 year following termination of Sale Representative's relationship with EXIT, divulge, disclose or communicate to any person or entity other than EXIT [Trade Name], or use to the detriment of EXIT [Trade Name] or for the benefit of any other person or entity, or misuse in any other way, any Confidential Information. For any Confidential

Information that consists of trade secrets, the non-disclosure obligations shall remain in effect so long as the Confidential Information continues to be treated as a trade secret under applicable law. Sales Representative shall exercise utmost diligence to protect and guard all Confidential Information of EXIT [Trade Name].

j) License. The Sales Representative shall maintain a valid real estate broker's or sales representative's license under state law, as well as membership in good standing in the local Board of Realtors having jurisdiction over the office location of EXIT [Trade Name].

Source: Item 23 — RECEIPT (FDD pages 42–235)

What This Means (2025 FDD)

According to Exit's 2025 Franchise Disclosure Document, Sales Representatives must protect and maintain the highest ethical standards in their real estate business. They must maintain a clean and orderly personal appearance and office, along with a professional profile on web or social media sites. Sales Representatives must provide dependable, efficient, courteous, high quality, and professional real estate services to the public, maintaining the same high quality and integrity as other Exit brokers and sales representatives to foster goodwill for the Exit system. They must also strictly adhere to the most current operating procedures established by Exit.

Exit Sales Representatives must maintain a valid real estate license and membership in good standing with the local Board of Realtors. They are required to abide by all rules and regulations of the local Multiple Listing Service (MLS) in which Exit participates, as well as all national, state, and local laws governing real estate transactions. This includes following the rules of ethical conduct established by the National Association of Realtors, local Board of Realtors, and any other real estate board with jurisdiction over the Sales Representative. Sales Representatives must use all disclosure statements, business contracts, and other forms prescribed by Exit, as Exit will be the broker of record on all real estate transactions.

Furthermore, Sales Representatives have a duty of loyalty to support and further the Exit system, maintaining a proper attitude toward the public, Exit, and other Exit Sales Representatives. They must not engage in any acts or activities that may disrupt or discredit the Exit system or undermine the growth of the Exit organization. Upon termination of the agreement, Sales Representatives must immediately refrain from any actions that may mislead others into believing they are still affiliated with Exit and cannot use the term "EXIT" or any confusingly similar term in any subsequent real estate business.

Exit also has specific policies regarding professional boundaries, conflicts of interest, and the use of drugs and alcohol. Sales associates must avoid exerting undue influence on administrative or management personnel and should avoid interactions that could compromise business integrity. Conflicts of interest must be promptly reported to management. The use or presence of drugs or alcohol during any real estate transaction is strictly prohibited, and agents should discourage clients from using them as well. These standards ensure a professional and ethical environment for both colleagues and clients.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.