What ethical standards must an Exit franchisee maintain in their real estate service?
Exit Franchise · 2025 FDDAnswer from 2025 FDD Document
- (A) At all times, Franchisee shall maintain high ethical standards in the conduct of its real estate service, shall maintain its office in a clean and orderly manner, and shall provide efficient, courteous and high-quality real estate service to the public, of the same high quality and distinguishing characteristics as provided at Affiliates' offices, so that the real estate service operated under this Agreement will help to create and maintain goodwill among the public for the System on an international basis.
Source: Item 23 — RECEIPT (FDD pages 42–235)
What This Means (2025 FDD)
According to Exit's 2025 Franchise Disclosure Document, franchisees must maintain high ethical standards in their real estate service. Specifically, the franchisee must maintain their office in a clean and orderly manner and provide efficient, courteous, and high-quality real estate service to the public. The quality of service should match the high standards and distinguishing characteristics found at other Exit offices. This is intended to foster and maintain goodwill for the Exit system internationally.
This requirement means that Exit franchisees are expected to operate with integrity and professionalism. They must ensure their business environment is well-kept and that their services are delivered in a manner that reflects positively on the Exit brand. This includes being courteous and efficient in all interactions with clients and the public.
Maintaining high ethical standards and quality service is a common requirement in franchising, as it protects the brand's reputation and ensures customer satisfaction. For a prospective Exit franchisee, this means committing to a standard of excellence in all aspects of their business operations. Failure to meet these standards could result in penalties or termination of the franchise agreement.