What emergency procedures are in place for Exit office staff to contact law enforcement?
Exit Franchise · 2025 FDDAnswer from 2025 FDD Document
Agents are responsible for their own safety and should take proactive measures to minimize risks while conducting business. The following guidelines help ensure a secure working environment:
- Emergency Procedures: Office staff are prepared to contact law enforcement in case of an emergency.
- Distress Code: A designated code phrase is available for agents to discreetly signal an emergency, prompting immediate response from authorities. Our distress code is [add code]
- Safety Apps: Agents are encouraged to use mobile safety apps that track location and allow documentation of client details, such as photos or license plates.
Source: Item 23 — RECEIPT (FDD pages 42–235)
What This Means (2025 FDD)
According to Exit's 2025 Franchise Disclosure Document, Exit offices have emergency procedures in place for office staff to contact law enforcement in case of an emergency. Exit also has a designated code phrase available for agents to discreetly signal an emergency, prompting immediate response from authorities. The specific code is not provided in the excerpt.
For a prospective Exit franchisee, this indicates that Exit has considered agent safety and has implemented some basic procedures to address emergency situations. Knowing that there are protocols in place can provide some peace of mind. Franchisees should familiarize themselves with these procedures and ensure that all staff members are properly trained.
However, the description is fairly high-level. A prospective franchisee should ask Exit for more detailed information about the specific emergency procedures, including the exact distress code, the process for contacting law enforcement, and any training provided to staff. Understanding the full scope of these procedures is essential for ensuring the safety and well-being of agents and staff.